VF Points refund if cancel reward booking within 24 hours?

[goldenhorn]

I screwed up and accidentally booked a premium (economy) reward instead of a business reward. If I cancel within 24 hours, do I get all points refunded or is it treated like a regular reward booking cancellation?

 

[Ade]

I screwed up and accidentally booked a premium (economy) reward instead of a business reward. If I cancel within 24 hours, do I get all points refunded or is it treated like a regular reward booking cancellation?

Ideally the award can be cancelled w/o penalty if the booking is made/confirmed within 24 hours. That being said, I cancelled a Dom. Y reward within 24 hours and the agent on the phone quoted 3500 points as cancellation penalty OR pay $40 something to avoid points deducted as penalty.

Are the points deducted from your account? If no, you have a very good chance of not getting any points penalty.

 

[goldenhorn]

Ideally the award can be cancelled w/o penalty if the booking is made/confirmed within 24 hours. That being said, I cancelled a Y reward within 24 hours and the agent on the phone quoted 3500 points as cancellation penalty OR pay $40 something to avoid points deducted as penalty.

Are the points deducted from your account? If no, you have a very good chance of not getting any points penalty.

You're quite right - the points haven't been deducted yet.

So I just called and they have cancelled the booking without penalty. Phew!

 

[_TheTraveller_]

Has anyone tried this recently? Just booked something tonight but might need to cancel it within the next 12 hours. Any ideas whether the fee is waived?

 

[Bagpuss]

Has anyone tried this recently? Just booked something tonight but might need to cancel it within the next 12 hours. Any ideas whether the fee is waived?

Darn, if only I knew this a few days ago! I would have tried.