Virgin Atlantic Trip from hell blog

[chooms]

Got sent this today from a friend. It detail a Virgin flight from BOM - LHR.

Chooms

Which one is the starter, which one is the desert? | Popbitch

 

[MelUser]

It appears that this passenger is eating a special meal - ie they have put in a special meal request - that sort of food normally comes with more bagging and wrapping than the normal food. Also, some crew don't want to overly touch a special meal to risk contaminating it.

 

[Nigelinoz]

So somebody's complaining about airline food.What's new?All I can say is that I flew VS to LHR last year (In Y) and the food was great and I didn't have any problem with the IFE,(Except trying to send an inflight sms-that just didn't work).

 

[docjames]

Nice one. Wonder if he got a formal reply?

Ah, the joys of long distance Y travel. Brings back memories (oh the cramping - legs and stomach!)

 

[pauly7]

Very funny! I LOVE the cookie about the size of a 5 cent coin put in a plastic bag! Its funny enough he might get a response from Virgin!

 

[NYCguy]

Eh, economy... You get what you pay for.

 

[2muchplastic]

I'm going to have a small whinge here and make the point that some ropey food does not necessarily make a "trip from hell". I'm all for a bit of poetic license/dressing up a little to get some compensation, but trip from hell? No-one died, no-one got injured, just the guy got served a dodgy meal.
What is it, an 8/9 hour flight?

 

[NYCguy]

I'm going to have a small whinge here and make the point that some ropey food does not necessarily make a "trip from hell". I'm all for a bit of poetic license/dressing up a little to get some compensation, but trip from hell? No-one died, no-one got injured, just the guy got served a dodgy meal.
What is it, an 8/9 hour flight?

The passenger in question has probably been reading all of the 'compensation' threads on FT, where passengers boast about seeking (and receiving!) recompense for even the slightest deviation from their expectations.

Perhaps the passenger ordered the "Asian vegetarian' meal on a whim during the booking process, and then had no idea what the hell was on the tray when it was put in front of him?

In any case, I'm sure that Sir Richard didn't get to read the passengers' comments, and even if he did, I can't imagine that he would have given a flying diddly butterscotch.

 

[JohnK]

Reminds me not to request a special meal for any of my flights....

 

[Mal]

A trip from hell would be good - because you'd be going to a nicer place. How you got yourself to 'hell' is no concern for the airline which takes you to another place.

 

[JohnK]

A trip from hell would be good - because you'd be going to a nicer place.

Without really knowing what Hell looks like it would be very hard to make that comparison....

 

[NYCguy]

Without really knowing what Hell looks like it would be very hard to make that comparison....

Go to Vladivostok. It might not be Hell, but it's sure as hell close.

 

[Evan]

Go to Vladivostok. It might not be Hell, but it's sure as hell close.

Really ? thats a shame i was thinking of actually passing through there one the way around the east side of Russia.

HEL is ok though if you haven't tried it then can be worth a look.

E

 

[oz_mark]

Go to Vladivostok. It might not be Hell, but it's sure as hell close.

Bit cooler though.

 

[JohnK]

Go to Vladivostok. It might not be Hell, but it's sure as hell close.

But again that is making the assumption you know what Hell looks and feels like in order to make the comparison....

 

[Ikara]

Virgin Complaint Letter

This is doing the rounds at the moment. I've checked on the web (as far as I can) and it seems to be genuine. If that's the case, then I love his sense of humour. All of the photos he refers to are available at the top of the article.

http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html

JB

 

[Ikara]

Apologies folks. I didn't realise it had already been posted. I did do a quick check, but as my daughters would say "It was a boy's look".

JB

 

[oz_mark]

Re: Virgin Complaint Letter

This is doing the rounds at the moment. I've checked on the web (as far as I can) and it seems to be genuine. If that's the case, then I love his sense of humour. All of the photos he refers to are available at the top of the article.

http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html

Interesting comment at the end:

Paul Charles, Virgin’s Director of Corporate Communications, confirmed that Sir Richard Branson had telephoned the author of the letter and had thanked him for his “constructive if tongue-in-cheek” email. Mr Charles said that Virgin was sorry the passenger had not liked the in-flight meals which he said was “award-winning food which is very popular on our Indian routes.”

 

[JohnK]

What can you say? Award winning meal? What is it? Has anyone ever encountered that sort of meal? If I was served that meal I would have to send it back without touching it.

 

[crazydave98]

Airline Food - Letter to Richard Branson

This letter was actually sent/received. It is hilarious.
Which one is the starter, which one is the desert? | Popbitch

Other complaint letters (not airline related):
Virgin Atlantic rant - Is this the best-ever complaint letter? - mirror.co.uk