Likewise, was given a 2 (in Brisbane) I think because I queried why he was taking the toll road when uber's route was otherwise (toll @80kph no lights was almost same time but longer distance).
Was easy and accurate to calculate as it was the 8th trip (on a new a/c) and was 7 x 5* before.
I emailed uber, they did a small partial refund and said that they put a note on his file.
Disappointing as I'd always, always,given 5*, thinking that working for a rideshare they deserve it.
