Diners Club Closing Down in Australia

In this photo illustration, the Diners Club International logo is displayed on a smartphone screen
Photo: Adobe Stock.

Diners Club is exiting the Australian market and will close all personal Diners Club cards early next year.

Diners Club has advised existing cardholders that they will no longer be able to use their cards after 31 January 2024. From the same date, Diners Club will also cease to offer associated card benefits such as complimentary travel insurance and airport lounge access. The company will then close all personal accounts completely on 30 July 2024, if the card member hasn’t already done so.

Customers with a Qantas Frequent Flyer Diners Club card will automatically have any outstanding points transferred into the Qantas Frequent Flyer accounts. But customers collecting Diners Club Rewards points will need to use or transfer them out by 30 July 2024 to avoid forfeiting them.

A full list of frequently asked questions is available on the Diners Club Australia website.

What about business and corporate cards?

Diners Club has not advised business or corporate cardholders that it will close their accounts. However, it appears that Diners Club may have stopped accepting new applications for business or corporate cards in Australia as there are no longer any working application links on the Diners Club Australia website.

Some AFF members with personal Diners Club accounts have tried to switch to business cards. However, Diners Club told them this wasn’t possible.

NAB acquired Diners Club last year

Until last year, Citibank issued Diners Club cards in Australia. However, National Australia Bank (NAB) acquired Citibank’s Australian retail banking business in June 2022. As part of that transaction, NAB also acquired Diners Club.

Diners Club already stopped accepting new personal card applications a little while ago. But it had kept existing accounts open (until now).

Diners Club airport lounge access

Many Australians owned Diners Club cards as a cost-effective way to access airport lounges. This was a great strategy because Diners Club cardholders gain unlimited free access over 1,300 airport lounges worldwide, including to Rex Lounges at Australian domestic airports. The annual fee on a personal Diners Club card was under $200 per year, so this was much cheaper than buying a Priority Pass or even a Rex Lounge membership!

There are still other Australian credit cards that provide airport lounge access, but they have higher annual fees.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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Well that's a bummer.

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Diners Club is a link to the relevant FAQs.

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My DC card says "Corporate" on the front (it used to be a company-issued card but that ceased 10+ years ago); does this apply to me? The website cited above is a bit vague.

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Well so much for THEIR ONGOOING LOYALTY

Just another acquisition where the business gets closed down

I don’t think I ever provided an email address and I haven’t paid to much attention to the recent paper mail

Will definitely be the end of an era

Churn churn churn dem points

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The link says closed from 30 July 2024? Not happy...have not received any email but I suspect I will be notied in writing by post. 🙁
DC member continuously since January 1991!

IMPORTANT INFORMATION ABOUT YOUR DINERS CLUB© PERSONAL ACCOUNT
As of 31 January 2024, Diners Club will no longer offer Diners Club© Personal Cards in this market. Your account will automatically close on 30 July 2024, unless closed earlier at your request.

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It would appear
They will shut off card usage capacity on 31 January

The remaining period is to enable chargebacks, refunds etc
Plus honour their complimentary insurance until 30 September 2024

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Nooooooo. I have a fee free affiliate card for close to 30 years and I have NOT made enough use of airport lounges. Always travelling with family and not worth paying exorbitant guest fees for the kids.

I do have an ABN. I wonder whether if they close my card (I haven't received email yet) whether they would consider migrating it to a fee-free business card based on loyalty if they continue that side of things.

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Nooooooo. I have a fee free affiliate card for close to 30 years and I have NOT made enough use of airport lounges. Always travelling with family and not worth paying exorbitant guest fees for the kids.

I do have an ABN. I wonder whether if they close my card (I haven't received email yet) whether they would consider migrating it to a fee-free business card based on loyalty if they continue that side of things.

i was thinking that as well, i wonder if they can make it a business account. I assume as i have hardly any usage they wont. Please post responce if you ask them 🙂

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Just found out about this too. Shame. I quite like my DC - though only the MC ever sees "action" anymore. I was told there was no pathway to retaining the card (ie transfer to "business" or corporate). I'm keen to find it if there is such a pathway to keep the dream alive for just a little longer.

Shame, it had alot of potential if NAB showed it even a little bit of love. No one offers the dual card structure anymore so would've been unique in our market - especially as a charge card.

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My DC card says "Corporate" on the front (it used to be a company-issued card but that ceased 10+ years ago); does this apply to me? The website cited above is a bit vague.

Still no sign of any change at all for me; no emails, nothing unusual showing on my account page on the DC website. Maybe I have slipped under the radar!

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