12 January

The Australian Frequent Flyer Gazette

12 January 2017

Compensation for Mid-air Injury

It's not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred

Qantas Points Expiry: Unfair

Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline. Qantas claims that it notifies members by email around a month before their points are due to expire. But our member says they did not

receive such an email. I have just discovered that I lost many thousands of points that expired in September. This is an extract from the Qantas website: "If you have opted in to the Frequent more

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Virgin Considers Domestic Premium Economy Comeback

Virgin Australia is reportedly considering bringing Premium Economy back on domestic flights. Under the plan, the first three rows of Economy class on Virgin's Boeing 737 aircraft would be converted to Premium Economy seats with extra legroom. Virgin is also considering adding other Premium Economy benefits, such as dedicated overhead locker

space and use of the Business class toilet. The idea was put forward in a recent series of focus groups, which were attended by an AFF member. Earlier this month I was invited by Virgin more

A Festive Season Cruise around South-East Asia

This festive season, our member Pushka decided to travel to South-East Asia for a luxurious cruise aboard the Diamond Princess! Originally scheduled for 10 days, the cruise was fortuitously extended to 12 days. Departing from Singapore, it travelled around Indonesia before heading north to Malaysia and Thailand. After a great trip to Dubai just after

Christmas last year we decided the only way to chill and escape was not to stay home but go away. Of course that is a red flag to me to travel overseas and being a cruise junkie, that had to be more


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The Australian Frequent Flyer 2017
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