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The Frequent Flyer Gazette

21 September 2017

Benefitting from Cancelled Flights
Flight cancellations can cause great inconvenience and wreak havoc to your travel plans. But sometimes there is a silver lining.

This week our members share times they have benefitted from flights being overbooked, cancelled or delayed. Numerous passengers have been compensated with free upgrades, free hotels and bonus frequent flyer points, and one member tells of an extraordinarily lucky flight change.
CONTINUE

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Another Win for Airline Customer Advocate
Two months ago we brought you the story of AFF member kpc's downgrade from First class. This member had booked a First class award using Qantas points from Dallas to Sydney. The flight was cancelled at short notice and they were re-booked into a mixture of Economy and Business class via Los Angeles and Auckland. Initially, Qantas refused to provide a refund of the difference in points between First and Business class. The case has since been resolved more...
New Airport Lounge for Melbourne
A brand new lounge has opened in the international terminal of Melbourne Airport. The Marhaba Lounge is a third-party lounge that is not affiliated with any particular airline. Instead, departing international passengers can opt to enter for a $65 fee. Located at the site of the former Emirates lounge, the Marhaba Lounge includes a buffet food selection, barista-made coffee, a bar and shower facilities. Business class passengers flying departing Melbourne on more...


Travel Better, For Less!
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Top three reasons to attend:
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  3. Tips to get the flight you want, and when you want it!
If you want to travel in luxury without paying the full price, you won't want to miss this FREE online webinar.


Virgin Business Class to Los Angeles
Our member juliusg recently sampled "the business", Virgin Australia's premium cabin on flight VA23 from Melbourne to Los Angeles. The verdict? According to our member, Virgin Australia's trans-Pacific Business class is better than Qantas, Delta, American Airlines and United. Overall this is the best business class between Australia and the USA still. The trip got off to more...
Save Thousands of Velocity Points to NZ
Planning a trip to New Zealand using Virgin Velocity points? You can save thousands of points by transferring your Velocity points to the KrisFlyer frequent flyer program. Then, redeem for flights on Air New Zealand or Singapore Airlines instead.


Click here for full details



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The Australian Frequent Flyer, 2017
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