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The Frequent Flyer Gazette

27 July 2017

Qantas Compensation Farce
A Qantas flyer is still waiting for compensation after they were downgraded from First class. This member had booked a First class award from Dallas to Sydney for his wife using Qantas points. But the flight was cancelled at short notice. An alternative routing was offered via Los Angeles and Auckland on other airlines, but the new flights were in a mixture of Economy and Business class.

Shortly after arriving home, our member was contacted by Qantas Customer Care. Just 10,000 frequent flyer points were offered as compensation. Our member did not accept this, instead requesting 56,000 frequent flyer points. This is exactly the difference in price between First class and a Business class award on the Dallas-Sydney route. But the request has fallen on deaf ears.
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Complimentary Virgin Status Upgrades
It's relatively well-known that Qantas will occasionally renew a frequent flyer's status, even if the required number of status credits is not earned. But it seems Virgin Australia is also now upgrading its members' status levels, even if they haven't quite flown enough. One member recently had their status upgraded from Gold to Platinum, even though they had only earned 985 status credits over the previous year. To earn Platinum status, Velocity members more...
Diners Club:
Still Good Value?
The value in many Australian credit cards has diminished in recent months, as banks respond to the RBA's new interchange fee rules. But how have the changes affected Diners Club, which markets itself as a "premium" option? Diners Club credit card points can be transferred to a very wide range of airline frequent flyer and hotel loyalty programs. Cards also come with additional benefits such as lounge access. Unlike American Express, however, Diners more...


Exclusive Online Event:
Maximise Your Qantas Frequent Flyer Points

webinar
You can earn Qantas points doing almost anything in Australia, and points can be redeemed for upgrades and flights all over the world! But it can be confusing to get your head around the many intricacies of the program.

Our webinar "Maximise Your Qantas Frequent Flyer Points" will teach you everything you need to know about earning & redeeming Qantas points, as well as earning elite status with the airline. It will also show you some valuable, little-known tricks including how to maximise your chances of a successful points upgrade, how to choose the best seats on your next Qantas flight and cheap ways to earn Qantas points quickly.

If you want to maximise your Qantas points, you won't want to miss this live online webinar at 8pm (AEST) next Wednesday, 2 August 2017!


Singapore Premium Economy: A Worthwhile Investment

On a recent trip to Frankfurt, our member dxwell decided to splurge on Premium Economy tickets with Singapore Airlines. After a very pleasant flight, they now wonder why they hadn't tried Premium Economy sooner! I recently flew SQ Premium Economy more...


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The Australian Frequent Flyer, 2017
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