The
Frequent Flyer Gazette
27
July 2017
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Qantas
Compensation Farce |
A
Qantas flyer is still waiting for
compensation after they were downgraded from
First class. This member had booked a First
class award from Dallas to Sydney for his
wife using Qantas points. But the flight was
cancelled at short notice. An alternative
routing was offered via Los Angeles and
Auckland on other airlines, but the new
flights were in a mixture of Economy and
Business class.
Shortly after arriving home, our member was
contacted by Qantas Customer Care. Just
10,000 frequent flyer points were offered as
compensation. Our member did not accept
this, instead requesting 56,000 frequent
flyer points. This is exactly the difference
in price between First class and a Business
class award on the Dallas-Sydney route. But
the request has fallen on deaf ears.
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Complimentary
Virgin Status Upgrades |
It's
relatively well-known that
Qantas will occasionally
renew a frequent flyer's
status, even if the required
number of status credits is
not earned. But it seems
Virgin Australia is also now
upgrading its members'
status levels, even if they
haven't quite flown enough.
One member recently had
their status upgraded from
Gold to Platinum, even
though they had only earned
985 status credits over the
previous year. To earn
Platinum status, Velocity
members more...
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Diners
Club:
Still Good Value? |
The
value in many Australian
credit cards has diminished
in recent months, as banks
respond to the RBA's new
interchange fee rules. But
how have the changes
affected Diners Club, which
markets itself as a
"premium" option? Diners
Club credit card points can
be transferred to a very
wide range of airline
frequent flyer and hotel
loyalty programs. Cards also
come with additional
benefits such as lounge
access. Unlike American
Express, however, Diners more...
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Exclusive
Online Event:
Maximise Your Qantas Frequent Flyer Points |
You
can earn Qantas points doing almost anything
in Australia, and points can be redeemed for
upgrades and flights all over the world! But
it can be confusing to get your head around
the many intricacies of the program.
Our webinar "Maximise Your Qantas Frequent
Flyer Points" will teach you everything you
need to know about earning & redeeming
Qantas points, as well as earning elite
status with the airline. It will also show
you some valuable, little-known tricks
including how to maximise your chances of a
successful points upgrade, how to choose the
best seats on your next Qantas flight and
cheap ways to earn Qantas points quickly.
If you want to maximise your Qantas points,
you won't want to miss this live online
webinar at 8pm (AEST) next
Wednesday, 2 August 2017!
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Singapore
Premium Economy: A Worthwhile Investment |
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On
a recent trip to Frankfurt,
our member dxwell
decided to splurge on
Premium Economy tickets with
Singapore Airlines. After a
very pleasant flight, they
now wonder why they hadn't
tried Premium Economy
sooner! I recently flew
SQ Premium Economy more...
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