The Frequent Flyer Gazette
Monday, 16 April 2018
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| Qantas vs Singapore Airlines Service: Chalk & Cheese |
| One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! |
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| 5 Useful Expert Flyer Features |
| Expert Flyer is one of the most useful online tools for frequent flyers. The many Expert Flyer features can help to secure an upgrade, find award availability, pick the best seat on the plane, and much more! A lot of the information available on Expert Flyer, such as real-time flight availability, is not otherwise available to the general public. If you're a frequent flyer, it is worth considering an Expert more... |
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| Airport Rail Link for Melbourne |
| Melbourne's Tullamarine Airport may finally receive a rail link to the city! After countless reports, studies and broken promises from successive governments, it seems the Melbourne airport train project may finally come into fruition within the next decade. The federal government has committed up to $5 billion for construction of the Melbourne airport train link, although an agreement would still need to be reached with more... |
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| Award Flight Assist can help you to redeem your points |
Not sure how best to redeem your frequent flyer points for flights? Or perhaps you don't have hours to spend searching painstakingly for award availability?
Award Flight Assist can help! From simple one-way bookings, right through to complex round-the-world itineraries, our expert team can help you to find the perfect itinerary.
Using our expert knowledge and specialised tools, we'll help you to use your points effectively. Not only can we find award availability, but we can also recommend airlines with lower fuel surcharges and help you to decide where to transfer your credit card points.
Your award flight options will be presented in an easy-to-read report and we'll explain exactly how to book. So you save time, money and hassle... and spend more time enjoying your trip!
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| Can I Book Award Flights for Others? |
| Most frequent flyer programs will allow you to redeem your points for not only your own travel, but also for friends and family members. This can be handy if you want to book award flights for other people, such as relatives, using your own frequent flyer points. But the exact rules vary by frequent flyer program. Some will only allow you to redeem your points for immediate family members. Others place a limit on the number more... |
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| Thai Airways Business Class Disappoints |
| An AFF member who recently flew Thai Airways Business class believes the experience was poor value for money. SCW flew Thai Business class from Sydney to Lahore via Bangkok. The cabin crew were great. But in this member's opinion, the Business class seats, catering and in-flight entertainment were all below-par. I recently flew Thai business SYD-Bangkok-Lahore return. Very disappointed in the more... |
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