The Frequent Flyer Gazette
Thursday, 21 February 2019
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The Dark Side of Double Status Credits |
In case you haven't already heard, Qantas released its latest Double Status Credits promotion this week. Until tomorrow, you can earn double Qantas status credits on all new Qantas flight bookings, for travel until the end of August.
Double status credit promotions are popular with both airlines and their customers, and for good reason. These offers encourage forward airline bookings, providing a short-term revenue hit for the airline. And frequent flyers benefit from the ability to earn status with half the usual amount of flying. It's a win-win... or is it? |
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Contacting Qantas by SMS: Does it Work? |
Need to contact Qantas? Given the lengthy hold times experienced when trying to phone the Qantas call centre, it can be worth looking at alternative methods - especially if your request is not complicated. As an alternative to calling, Qantas customers can already get in touch with the social media team via Facebook and Twitter. There's also the online chat service that is sometimes offered via the Qantas website. Now, there's more... |
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Qantas vs Cathay in Premium Economy |
More and more airlines are now offering Premium Economy on their long-haul flights. But not all Premium Economy products were created equal. With some airlines, passengers receive little more than a wider seat with more legroom - a marginal improvement over Economy. But with other airlines, the better seat is accompanied by a "soft product" that's closer to Business Class. Ahead of a trip to Johannesburg, one more... |
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Upcoming Webinar:
Must-Have Online Tools for Frequent Flyers |
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Do you plan and book your own travel? Finding the best flight deals, managing your frequent flyer accounts and monitoring award availability can be time-consuming. But to make your life easier, there are some extremely useful websites and online tools that can save you time while greatly improving your travel experience!
Expert Flyer is one of the must-have tools in a frequent flyer's toolkit. You can use Expert Flyer to search for upgrade and award availability, view real-time airline seat maps, check minimum connection times, view fare information, set alerts and much more! There are also numerous websites that can help you to find award availability quickly and easily.
Want to learn which online tools to use, and how to use them? Be sure to attend the upcoming Frequent Flyer Solutions webinar, which will show you how to become an expert frequent flyer! The webinar will include live demonstrations of Expert Flyer and ITA Matrix.
This webinar will be take place at 8pm (AEDT) on Wednesday, 27 February 2019. To attend this webinar - or receive a recording of the replay - you must register in advance.
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Virgin's Lounges: Still a Work in Progress |
With the planned opening date for Virgin Australia's new Wellington lounge pushed back until April, Virgin passengers departing Wellington remain without lounge access for now. Meanwhile, Virgin Australia passengers departing Brisbane on international flights are being relegated to third-party lounges as construction of the new Brisbane "My Lounge" continues. Virgin's Brisbane lounge is now due to open in May 2019 more... |
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Buying Avios is Good Value for Short Flights |
During the current British Airways promotion, you could buy 9,000 Avios for USD190 ($267). That's enough Avios for a one-way Business class flight - or a return Economy award - on almost any route under 650 miles. You can redeem Avios to fly on Qantas, Japan Airlines, LATAM Airlines, Air Italy and many other carriers.
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Click here for full details |
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