Why I Started Collecting Frequent Flyer Points

Australian Frequent Flyer Editor Matt Graham during a trip to Morocco in 2014
AFF Editor Matt Graham during a trip to Morocco in 2014.

Everyone has their own motivation for collecting frequent flyer points. For many, it’s the allure of free upgrades and Business Class flights.

As a child, I never imagined I’d be able to fly all over the world in Business Class. In fact, one of my earliest memories is boarding a Qantas Boeing 747 at Sydney Airport. I was around five years old and flying to Auckland with my parents. As we boarded, the staircase leading to the upper deck caught my attention and I wanted to climb it. One of my parents stopped me and told me that we would never sit up there because that part of the plane was only for rich people.

I now know that frequent flyer points make premium cabin travel possible for a fraction of the cost. And thanks to points, I finally got to fly on the upper deck of a Qantas 747 in 2019. That pre-departure champagne after I boarded in Santiago was one of the most satisfying drinks of my life!

I’m very grateful that I’ve been able to use my points to fly all over the world in the pointy end. But that’s not actually why I originally got into the frequent flyer points game at all!

This week happens to mark 10 years since I began working for Australian Frequent Flyer. To mark the occasion, I thought I’d share the story of how and why I first started collecting frequent flyer points – and how that hobby turned into both a passion and a career.

I caught the travel bug as a teenager

I’ve always been interested in travel and planes. This “artwork” from all the way back in my preschool days attests to that…

Matthew preschool plane drawing
My interest in planes dates back to preschool, as you can see from this “artwork” I apparently did as a 3-year-old – no doubt with some help from the teacher.

But I really caught the travel bug on a high school trip to Vietnam and Cambodia. I found it so fascinating learning about two cultures so different to ours. That and a later high school exchange trip to Germany cemented my love of travel.

When I was in high school, I dreamed of going on a trip around the world after I graduated. I wanted to see as much of the world as I could. So I made it happen. I worked for several years as a teenager saving up for what I thought would be a once-in-a-lifetime trip.

I also started taking flying lessons as a teenager because I was very seriously considering a career as a commercial pilot. Fortuitously, I met a flying instructor who owned his own plane and offered to teach me for free – I just had to pay for the fuel. Ultimately though, learning to fly is so expensive that I still couldn’t really afford to pursue this career path further – although I did very much enjoy learning how to fly a plane.

My first round-the-world trip

Two weeks after I turned 18, having just finished high school, I took a gap year and set off on a four-month trip around the world visiting Southeast Asia, Europe, the USA and South America. I used up almost my entire savings from high school to pay for that trip.

Matt Graham at Machu Picchu in 2014
As an 18-year-old, I visited Machu Picchu in Peru as part of that first round-the-world trip.

While in Europe, I especially enjoyed my time in Berlin. I loved it so much that I wanted to live there.

I mentioned this to some Australians who I was drinking with at a hostel in Poland later on that trip, and one of them told me about this thing called a working holiday visa. That conversation planted a seed in my mind. For the first time, I realised that this dream was actually possible.

When I returned to Australia, all I wanted to do was move to Berlin. I still had a year before I’d start university and could get a German working holiday visa. There was just one problem: I had almost no money left. So, I got a job at McDonald’s in Australia and started counting down the days until I had enough money to apply for my visa.

This is when I seriously started collecting points

It was around this time that I seriously started counting my frequent flyer points – and looking for every possible way to earn more.

I’d already built up a modest balance of Qantas points from the trips I’d taken over the previous few years. In fact, as an 18-year-old I’d already earned Qantas Gold status. And it turned out that I just had enough Qantas points to book a round-the-world trip.

I genuinely could not have afforded to buy return flights to Europe at that point of my life. Yet, thanks to my Qantas points, I now had another round-the-world ticket with stops in China, Europe, Brazil and North America. All it cost me was a paltry amount of taxes.

Great Wall of China
I stopped over in Beijing on my way to Europe in 2014, taking the opportunity to visit the Great Wall of China.

That trip was all in Economy Class, but I didn’t care one bit. I was absolutely thrilled just to be able to travel so affordably.

Points also got me to Sydney for my visa appointment with the German consulate, as I couldn’t afford the pricey last-minute Qantas airfare.

I lived in Berlin for almost a year before returning to Australia and starting university. While I was there, I got another part-time job at McDonald’s. It didn’t pay much, but it was a great experience and working there gave me the opportunity to learn fluent German. That alone was worth more than the salary I received. But the pay wasn’t really enough to live comfortably, while also funding the travel I wanted to do on my days off.

Matt works at McDonalds in Berlin
Working at a McDonald’s store in Berlin in 2014.

How I started working for AFF

In August 2014, while I was living in Berlin, I came across an advertisement for a writing job with Australian Frequent Flyer. I’d already been an AFF forum member for several years and the job intrigued me. Frankly, I also needed a bit of extra cash at the time.

I applied but didn’t really think much of it. The idea of getting paid to write from anywhere about stuff that interested me seemed far too good to be true. So you can imagine my surprise when I was selected for the role among more than a hundred applicants.

I originally started writing eBooks for the “AFF Knowledge Centre”, which no longer exists. My responsibilities grew from there and I continued working for AFF throughout university while studying commerce and aviation. I’m proud to today be the website’s editor.

During that first round-the-world trip after high school, I started writing a small blog about my travels. I was really enjoying the travel, I loved writing about it and I was getting a lot of positive feedback. I imagined how great it would be to find a job that would let me keep travelling while also getting paid. Now, as AFF’s editor, I love that I get to help other Australians achieve their own travel goals, dreams and aspirations as well.

Collecting points is highly addictive

During that gap year, I started teaching myself about the different ways to earn and maximise frequent flyer points. I couldn’t yet qualify for a credit card, but I did lots of research on different point-hacking methods. (If they had’ve existed then, I could have saved myself a lot of time by reading AFF’s Frequent Flyer Training courses – which I later went on to write!)

I’ve since been able to put many of those strategies to good use.

I used those points to help fund lots of side trips during my gap year, including a fascinating visit to Morocco where the photo at the top of this article was taken.

After returning to Australia, I never really stopped earning and burning points. Since then, I’ve been extremely fortunate to be able to visit over 80 countries (and counting), meet (and learn from) friends from all sorts of diverse backgrounds, and experience countless things I could only have dreamed of as a child. It’s all thanks to frequent flyer points.

It turns out that getting such great deals on flights can be highly addictive. A decade later, I’m still completely hooked.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 80 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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Well, I was relative slow starter compared to @AFF Editor but savvy enough to know that a RTW ticket was good value back in the day and the TA that booked the flights and hotels (pre internet!) signed us up to QFF (I think it was about $20 back then). Within 3yrs we were flying to Canada business class and the South America two years later (without really trying too hard).

The status thing was a little later. Starting with QP and then proper status!

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With our business growing and me flying to the US or Europe I started making quite a few loyalty points. Then in 1994 I had heart bypass surgery and that fast forwarded life in business class travel. We bought apartments in Sydney and Melbourne and used points to get there in business class.
Tonight we are in Singapore and we fly to Perth this morning.
We use Qantas,Virgin,American and Singapore to get to places around the world.

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I can't quite remember when my points earning really took off. I remember losing Ansett points in the collapse, so it was a while ago.
Probably Citi prestige and JS were the main catalyst; 3 points per dollar at 0.45% were the good old days.
I have to laugh at the current Insta posts on the like of pay.com.au where young business owners are spruiking their points earning power at 0.75 for 2.15%.

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I can't quite remember when my points earning really took off. I remember losing Ansett points in the collapse, so it was a while ago.
Probably Citi prestige and JS were the main catalyst; 3 points per dollar at 0.45% were the good old days.
I have to laugh at the current Insta posts on the like of pay.com.au where young business owners are spruiking their points earning power at 0.75 for 2.15%.

RIP AN GW and my Diamond card. Lost about 200k points - which at the time seemed like a huge amount.

I’ve been maintaining close to 1mil on QF and 500k on VA now for years.

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Thanks for sharing Matt, loved hearing your journey. I’m close to 60 but I still remember drawing pics like that as a kid (although the planes were F27’s or DC9’s in TAA livery). My first flight was a 727 from BNE to SYD when I was 9 a solo flyer and I still remember the thrill. I then went on to become an addict of mystery flights on East West and Air NSW. Bless my Dad who’d drive me to the airport and wait til I flew the likes of Tamworth etc return. I thought that was the height of lux living as a teenager. Took me a long time to get to J but there is no looking back once you’ve done it. These days I don’t focus on points collection as I usually pay cash because I don’t want to muck around with times and dates - but I chase the status like a dog with a bone. I tend to blow millions of points on hotels when they’re on special and even bought a Webber BBQ on special this year. (Yes I know this isn’t the best use of points but when you collect millions and don’t spend them, you don’t care) But every now and then I jump on a gem like now when I’ve flown to the Dallas (as I write this) or fly my partner in J to join me for work stuff. If I’d have read this post of mine even 10 years ago I’d never have thought I’d be living this life. But there you go Matt, everything is possible. I hope for you your future is as exciting and you can look back with gratitude on your passion like I have. 🙏 Thanks for your considered writing for the community.

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I have briefly mentioned the start of my journey a couple of years ago in in the introduction to one of my trip reports but I will expand on that now.

I had never even considered that earning points “en masse” would be possible. I remember seeing what I now know to be garbage, stories of how earning enough points for a free flight would require some exorbitant amount of spend. And so I never even bothered looking into it. In fact, I never even had a QFF account for many years due to the joining fee (not knowing it could be had for free). In the mid-2000s I used to fly to and from central Queensland several times a year without earning a single point for it.

Then I met Mrs NoName and she earned a paltry amount from occasional work trips to Sydney & Melbourne and a credit card so I joined. Still, we earned virtually nothing for several years.

Fast forward to 2012 and honeymoon planning and a cancelled flight a few months out saw us decide to see what we could do with Mrs NoName’s approx 200k QFF points she had accumulated over the previous 10 years. We ended up jumping on 2xY+ SIN-LHR classic awards. At the time we took these flights we thought it was the best thing ever! It couldn’t get better than a slightly bigger recline and legroom.

Anyway, a couple of months later something about this forum popped up on my Facebook feed and I decided to take a look. Read a few discussions, a lightbulb went off and as they say, the rest is history. The points game has changed the way we think of travel and we’ve experienced things we never dreamt of. It has become a hobby which I love and one which comes with fantastic benefits. We don’t fly anywhere near as often as many/most on this forum but when we do, to be able to do the long hauls in J or F is now standard. We are hanging out for our next trip to Nth America at the end of the year where planning and persistence has resulted in all flights (long hauls and internals) being done on awards.

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Great read Matt.

I have been an avid collector of points since the early 1990s and made my first ff redemption using BA Air Miles in 1991 - London - Frankfurt return to go to the Europa Cup Athletics final.

A few more economy redemptions followed before in 1997 I cobbled together a Sydney - HK - Zurich - London - Zurich - HK - Bangkok - Sydney trip for Mrs SS and myself in J using a combination of QF and AN points and flying on Qantas, Swissair and BA.

Last year I finally graduated to a J OWA QF redemption SYD - CGK - NRT - HEL - MAN land AMS - HEL - HND - SIN - SYD on QF, JAL, AY, BA.

It used to be that there was plenty of FF availability but I did not have enough points. Now I have plenty of points but there is little availability.

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Great article!

I started collecting points after my family and I moved to Perth for 4 years in 2013. Really it was out of necessity more than anything, because to get from Perth to just about anywhere you have to fly. I was somewhat surprised to discover that I was quite good at it — it takes a certain type of warped, OCD brain but I seem to meet the bill!

My first redemptions were economy class to NZ for a couple of family holidays, but since then we have graduated to Business class to Europe (3 times since borders opened), and I’ve even taken a couple of First class flights. Great fun!

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I started the points game approximately 10 years ago, mainly through credit card churn. This has enabled myself and Mrs Scash to fly EK F & J, CX F & J and QF J a number of times. We have a trip planned for May next year to Portugal, Sicily, Greece and the Balkans and will be flying EK J to Lisbon, and at this stage AY from EDI to SIN in J (unfortunately there are no CR available to BNE or AUS when we plan on coming back in early July 2025).

We will still have approx 1m points left after our next trip so will be able to do one more trip in F or J. Unfortunately this may be our last points trip as we are now retired so we are unable to apply for new credit cards, as we are deemed to be unemployed with no income despite our strong financial position, as most banks don't count superannuation as income!

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I started browsing Ozbargain as a teenager and always ignored any credit card related deals. When I started working full time I figured there must be a reason those deals were always so highly rated, which led me to find out about flying RTW on a OWCA for 318k points (I believe it was slightly lower when I began collecting) and I started slowly churning 1 card at a time.

It wasn't until 2022 that my points earning skyrocketed. After earning 360k QFF across 3 cards back to back, I realised just how quickly one could earn points. I've now been on 2x OWCA flights, booked return business class flight for my parents to the US and my next goal is to take my parents and partner on a J trip to Europe/RTW.

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