Qantas Auckland Lounge Closed for Upgrade

The Qantas lounges at Auckland Airport
The old Qantas lounges at Auckland Airport. Photo: Matt Graham.

Qantas has finally started work on its brand new Auckland International Lounge, seven years after it first announced the project.

After decades of faithful service, the Qantas international Business Lounge and Qantas First Lounge at Auckland Airport finally closed their doors for the last time on 22 April 2025.

The new Qantas Auckland Lounge is set to open in early 2026. In the meantime, the airline is sending its Business Class customers, frequent flyers and Qantas Club members to alternative lounges. Here’s what you need to know…

Platinum and Business Class flyers can use the Emirates Lounge

Entrance to the Emirates Lounge at Auckland Airport
The Emirates Lounge is next to the Qantas lounges in Auckland. Photo: Matt Graham.

Until Qantas completes construction of its new lounge at Auckland Airport, some customers are being re-accommodated in the neighbouring Emirates Lounge. The following passengers are currently eligible to use the Emirates Lounge when flying Qantas or Jetstar from Auckland:

Presumably, Oneworld Emerald frequent flyers booked on Qantas would also be welcomed into the Emirates Lounge during the interim period.

A Qantas Platinum member flew out of Auckland Airport on the first day of the Qantas lounge closure, and confirmed on our forum that they were able to use the Emirates Lounge.

Confirming it was closed yesterday, I ended up in the very nice and spacious Emirates Lounge.

TheBigD on the AFF forum

Emirates has arguably the best lounge at Auckland Airport, so it’s actually a really nice upgrade for those Qantas customers eligible to use it.

The Emirates Lounge in Auckland
The Emirates Lounge in Auckland. Photo: Matt Graham.

Emirates refurbished its Auckland Lounge earlier this year with new furniture.

This space is normally only open for a few hours in the evening, right before the Emirates service to Dubai is scheduled to depart. But during the Qantas Auckland lounge refurbishment, Emirates is extending the opening hours to accommodate displaced Qantas customers.

Gold and Qantas Club members can use the Strata Lounge

The Strata Lounge in Auckland is right across the hall from the Qantas lounges
The Strata Lounge in Auckland is right across the hall from the Qantas lounges. Photo: Matt Graham.

While Qantas completes the construction of its new Auckland lounge, Qantas Frequent Flyer Gold and Qantas Club members flying Qantas or Jetstar are being invited into the Strata Lounge. This is located directly opposite the old Qantas lounges. It’s also quite a nice space with showers and good food & drink options.

Strata Lounge at Auckland Airport
The Strata Lounge at Auckland Airport. Photo: Matt Graham.

Qantas Lounge Invitations not being accepted during construction

During the construction period, Qantas is temporarily not accepting single-use lounge invitations such as those given to Silver frequent flyers, Points Club members or with certain credit cards.

However, the Strata Lounge does accept Priority Pass. You could use the Strata Lounge if you have lounge access through a Priority Pass membership or an eligible credit card.

Credit Cards with Unlimited Priority Pass Lounge Visits

American Express Platinum Card
Earn
2.25

on everyday purchases

Signup Bonus

150,000 bonus Membership Rewards points¹

Apply by 6th May 2025

Annual Fee
$1,450 p.a.
View Offer
Citi Prestige Card
Earn
1

on everyday purchases

Signup Bonus

Up to 200,000 bonus Velocity Points¹

Apply by 27th May 2025

Annual Fee
$700 p.a. ongoing
View Offer

What about passengers on other Oneworld airlines?

Some Oneworld airlines use lounges other than the Qantas lounges in Auckland as their contract lounges. For example, Cathay Pacific chooses to send its passengers to the Air New Zealand Lounge. Malaysia Airlines and Qatar Airways are sending their passengers to the Strata Lounge.

Other airlines that normally send their eligible customers to the Qantas Business Lounge may also have alternative arrangements in place while the Qantas Auckland lounge is closed. For example, LATAM and China Eastern are now using the Strata Lounge.

What to expect from the new Qantas Auckland Lounge

When it opens in early 2026, the new Qantas Auckland International Lounge will offer an improved dining experience, including a staffed bar stocked with New Zealand wines. It will also be larger than the previous Auckland lounges, with a much more modern design.

Like the Qantas international lounges at airports like Brisbane and Hong Kong, it will be a combined Business & First Class lounge.

Artist's impression of the new Qantas Lounge in Auckland
Artist’s impression of the new Qantas Lounge in Auckland. Photo: Qantas.
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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