Qantas Bound for Broken Hill

Broken Hill, NSW
Broken Hill, NSW. Photo: Matt Graham.

Qantas will launch flights from Sydney to Broken Hill in far west NSW from April, challenging Rex on a route where the regional airline has held a monopoly for the past 18 years.

Starting on 8 April 2022, Qantas will operate two weekly flights from Sydney to Broken Hill on Mondays and Fridays. The services will be operated by QantasLink Bombardier Q300 aircraft with 50 Economy seats.

Qantas Link Bombardier Q300
QantasLink Dash 8 Q300 at Sydney Airport. Photo: Qantas.

The new flights provide another option for Broken Hill residents travelling to the city, as well as people travelling to the town for work or a holiday. Broken Hill’s Mayor Tom Kennedy welcomed the announcement.

“I think the community will be very excited to see the arrival of Qantas and to see some competition in the local market. Air travel is of vital importance to our community for tourism, health, and education, and Iā€™d like to thank Qantas for providing locals with more options and more flexibility by offering their services out of Broken Hill,” Kennedy said.

The new route to Broken Hill is also great news for Qantas Frequent Flyer members, who can now redeem their frequent flyer points to travel to and from the outback town. A Qantas Classic Flight Reward seat from Sydney to Broken Hill costs just 8,000 Qantas points + $28 in taxes & carrier charges one-way.

Fly to Broken Hill for just 8,000 Qantas points + $28
You can now fly to Broken Hill for just 8,000 Qantas points + $28.

Qantas’ regular airfares on the route will start from $269 one-way, but the airline is currently offering sale fares for $189 each way until 21 February 2022 (or until sold out).

Rex fares on the Sydney-Broken Hill route start from $199 one-way.

Rex offers significantly more frequency between Sydney and Broken Hill, with 12 weekly services, although these flights all operate with one stop via Dubbo.Ā The carrier also offers flights from Broken Hill to Adelaide and Mildura, with one-stop connections also available to Melbourne via Mildura.

Flying out of Broken Hill on a Rex Saab 340
Flying out of Broken Hill on a Rex Saab 340. Photo: Matt Graham.

In 2014, Rex threatened to withdraw services to Broken Hill after the local council proposed an increase to airport charges from $12 to $12.30 per passenger. But the regional airline clearly isn’t happy about Qantas encroaching on what it now considers to be its territory, with Rex Deputy Chairman John Sharp telling the ABCĀ he believes this move by Qantas is retaliation for Rex starting jet services in competition with Qantas on capital city routes.

QantasLink CEO John Gissing responded by describing Rex as a “cockatoo airline”.

“Some people in aviation call them the cockatoo airline, lots of squawking. But sometimes you can’t work out what they’re actually on about,” Gissing said.

Rex has repeatedly attacked Qantas for launching flights on new regional routes over the past two years and complained loudly to the ACCC, even though the ACCC has so far rebuked most of Rex’s accusations. Rex also put out a series of media releases in mid-2021 announcing the company was appointing lawyers to pursue possible legal remedies against what it called “predatory and anti-competitive behaviour” by Qantas, although there have been no further announcements on this subject since last August.

Broken Hill is well worth a visit

For an outback town, Broken Hill punches well above its weight!

One local attraction is the Palace Hotel ofĀ The Adventures of Priscilla, Queen of the Desert fame.

Palace Hotel, Broken Hill
Palace Hotel, Broken Hill. Photo: Matt Graham.

You can also visit the Royal Flying Doctor Service visitor centre & museum, located right next to the airport.

Royal Flying Doctor Visitor Centre in Broken Hill
Tour the Royal Flying Doctor Visitor Centre in Broken Hill. Photo: Matt Graham.

There are some fun day trips available too, like to the nearby “ghost town” of Silverton where you’ll find the Mad Max Museum. In the evening, you can also take advantage of the clear night skies and enjoy an outback astronomy experience.

As an alternative to flying, NSW TrainLink offers a weekly Xplorer train service from Sydney to Broken Hill. This is a nice journey, albeit quite a long one which normally requires a stay of either 1 or 8 nights in Broken Hill due to the limited timetable.

NSW TrainLink Xplorer train at Broken Hill.
The Xplorer train at Broken Hill. Photo: Matt Graham.

With Qantas now flying twice weekly, this opens up more options if you’d just like to take the train in one direction. There are also coach services available from Dubbo, Mildura and Adelaide to Broken Hill.

Join the discussion on the Australian Frequent Flyer forum: Qantas to fly to Broken Hill

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countriesā€¦ with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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Woohoo! I love visiting Broken Hill but the train only runs once per week and Rex can be quite expensive. Good news that Qantas is coming in.

The regular fare of $269 one-way is a bit high, but there is award availability for 8,000 Qantas points + $28.

I do wonder if this is a pre-emptive strike by Qantas to prevent Bonza coming onto the route? I would've thought SYD-BHQ twice per week might have worked well for Bonza at the right price. Either way, this is good for Broken Hill.

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Would've been good to see ADL lobbed in there also. Adelaide - Broken Hill - Sydney (and vice versa). Or just an ADL service full stop.

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Wanted to get the train in the past, but both ways would be painful. This could be a fun way to spend a day or two.

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The last time Qantas went to Broken Hill was in 1954 when they flew the Queen and Phillip out there

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I've never been to broken hill, might make for a fun weekend trip assuming there is award availability

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Been hoping QF would fly there - great news - will be booking flights today ! (Prices are (unsuprisingly) quite high for the Mon-Fri combo (although beats the $2,100 fare on Rex I had last year with a stop in DBO šŸ˜±...) , but excellent value for a Fri-Mon break, especially with the $189 sale or on points)

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This is one route I've always thought Qantas would eventually launch. Pricing is a steep compared to Rex's community fare (which is $199 o/w) but competitive with the Promo and Saver fares which seem to start at $299/$368.40 o/w respectively.

Qantas has operated into Broken Hill a couple of times over the last year. I'm assuming they have been charters.

The Q200 was flown into BHQ back in May last year. The Q400 was flown in July last year.

QF2298: Live Flight Tracker - Real-Time Flight Tracker Map | Flightradar24
QF2299: Live Flight Tracker - Real-Time Flight Tracker Map | Flightradar24

Q300 VH-SBI flew in yesterday and is still on the ground. Probably to support the announcement activities.

Live Flight Tracker - Real-Time Flight Tracker Map | Flightradar24

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Qantas probably saw the outrageous fares that Rex were charging and thought they wanted some of that, twice a week might be good start and might do for some but not all (probably dependant on Dash 8 -300 availability as the -400 is too much capacity).

Since Covid struck, Rex have cut back a lot of frequency and redirected all their SYD-BHQ services via DBO which adds significant time and cost to commuting in and out of Broken Hill. A lot of these problems were outside Rex's control (SA, NSW and VIC state border closures) but Rex were certainly price gouging on the SYD-BHQ routes, although not so much on the ADL-BHQ routes, to the point where it often made sense to bypass SYD altogether and reroute travel via ADL if state borders allowed it.

I imagine many in the mining industry and in NSW Health are sick of subsidizing Rex's loss-making jet operations paying regional expensive airfares and will be using these new Qantas services (if competitive and flight times work), as having competition is advantageous. The only issue is that if Rex ceases their SYD-BHQ services then that route will become a QF monopoly. I would imagine that Rex would maintain their ADL-BHQ services (often via MQL) even if they pull up stumps on SYD-BHQ.

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