Skip the Qantas Club Coffee Queue

Order Qantas Club coffee via the Skip app — Use the Skip app to skip the Qantas Club coffee queue. Photo: Skip.

If you’re a regular visitor to Qantas Club lounges, you’ve probably been in this situation. You have just a few minutes in the lounge before your early morning flight starts boarding, and all you want is a cup of coffee… but the queue for the barista is twenty-people deep.

You could head straight for a self-service coffee machine, if there are any available in your lounge. But you don’t need to choose between bland machine coffee or waiting in line!

Instead of queueing for coffee in the Qantas Club or domestic Business Lounges, you can pre-order your coffee on your phone before you even get to the airport using the Skip app.

Simply download the app and place your order for the relevant airport lounge. If you’re already at or close to the airport, the app may even prompt you to place an order with one of the Qantas lounges.

Order Qantas Club coffee in the Skip App — Order coffee in the Skip app.

You can also order your coffee by scanning a QR-code while in the lounge.

You can choose the type of coffee you’d like and even specify your preferences. There is no charge for this service, and you’ll be given an estimate of the time that your coffee will be ready.

It’s a popular little trick among AFF members, who write…

Use the Skip app, avoid the queue 🙂

I usually order my coffee as I leave the taxi – and it’s waiting for me when I arrive in the Lounge. What queue?!?

Love the skip app. Uually have a 2hour drive home from BNE – order my coffee to collect while waiting to deplane. Never had an issue.

This service has returned at major domestic airports

Before the pandemic, this coffee pre-ordering service was available at all Qantas Club and Business lounges in Melbourne, Brisbane, Sydney, Adelaide, Perth and Canberra.

This coffee pre-ordering service was suspended during the COVID-19 pandemic. But it is now once again available at all domestic Qantas Club and Business Lounges in Melbourne, Sydney, Brisbane, Adelaide, Perth and Canberra.

Collect your coffee from the Qantas lounge barista after ordering in the Skip app. Photo: Matt Graham.

By the way – while I have your attention – please remember to be polite to the baristas and other staff working in the Qantas lounges! This goes without saying, but I’ve seen far too many lounge guests that seem to check in their basic manners along with their luggage when they get to the airport. A simple “please” and “thank you” goes a long way. 🙂

Join the discussion on the Australian Frequent Flyer forum

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

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Community Comments

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opusman Jan 29, 2019 #1

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Captain Halliday Jan 29, 2019 #2

I was there Sunday morning and IIRC there was one there.

All three of my coffees were made at the bar because it was dead quiet.

The machine was about halfway between the bar service area and the service desk against a wall.

Or maybe I imagined it.

BD1959 Jan 29, 2019 #3

This!

I usually order my coffee as I leave the taxi - and it's waiting for me when I arrive in the Lounge.
What queue?!?

Regards,

Reply 1 Like

eddie 73 Jan 29, 2019 #4

Really captain?

Dayyyam.

j jase05 Jan 29, 2019 #5

I was there Sunday morning and IIRC there was one there.

All three of my coffees were made at the bar because it was dead quiet.

The machine was about halfway between the bar service area and the service desk against a wall.

Or maybe I imagined it.

I was there Sunday afternoon and that was my recollection also

samh004 Feb 03, 2019 #6

I like the Skip app, and you can really customise options with it, but I have found myself arriving on-time a few times and found nothing waiting for me. The staff member then usually confirms I'm "sam" and says it's coming next. I should try to be less punctual perhaps?

I feel they need a more clearly signed pick-up area for Skip orders too, as others in the queue may get the wrong idea about why I am jumping to the front and picking up a coffee without ordering.

m mattm199 Feb 03, 2019 #7

I like the Skip app, and you can really customise options with it, but I have found myself arriving on-time a few times and found nothing waiting for me. The staff member then usually confirms I'm "sam" and says it's coming next. I should try to be less punctual perhaps?

I feel they need a more clearly signed pick-up area for Skip orders too, as others in the queue may get the wrong idea about why I am jumping to the front and picking up a coffee without ordering.

They used to have a sign for the Skip pick-up point - might not have been re-installed?

ozbeachbabe Feb 04, 2019 #8

As long as you don't select the 'Qantas Business Lounge Melbourne' thinking it says Brisbane as you'll be in BNE and your coffee will be ready in MEL!

Reply 2 Likes

Pushka Feb 04, 2019 #9

I think removal of the machine coupled with not having a dedicated coffee ‘go to place’ is the thing I find weirdest about the whole set up.

ozbeachbabe Feb 04, 2019 #10

The ADL QP make up some lattes ready for pax once the doors open at 0500. I've had a couple of 0600 departures and seen this on both occasions.

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