Your Guide to Flying the QantasLink Dash 8

QantasLink Dash 8 Q400 at Brisbane Airport
A QantasLink Dash 8 Q400 at Brisbane Airport. Photo: Matt Graham.

When booking a Qantas flight to a regional destination like Dubbo, Wagga Wagga, Devonport or Moranbah, there’s a good chance you’ll be flying on a Bombardier Dash 8 aircraft. This is the workhorse of Qantas’ regional subsidiary, QantasLink.

QantasLink operates three versions of the Dash 8 – the 200, 300 and Q400 series. These turboprop (propellor) aircraft can take off and land on shorter runways than jets, and are well suited to serving towns across Australia. Over the coming years, Qantas will grow its Q400 fleet in order to gradually retire its smaller 200 and 300 series aircraft.

When you fly on a QantasLink Dash 8, you’ll still earn Qantas points and status credits like you would for any other Qantas flight. But your experience will be a bit different to flying on a larger jet aircraft.

This guide explains everything you need to know about the Qantas Dash 8 experience!

All of QantasLink’s Dash 8 aircraft have the same 2-2 Economy Class seating layout, meaning there are no middle seats anywhere on the plane. There is no Business Class.

QantasLink Dash 8 interior
Inside QantasLink’s Dash 8. Photo: Qantas.

Each seat is around 17 inches wide, which is a tad narrow, but there is reasonable legroom with 30-31 inches of seat pitch.

QantasLink legroom on the De Havilland Dash 8 Q300
The QantasLink Dash 8 offers decent legroom. Photo: Matt Graham.

Each seat comes with a tray table and a seat pocket, where you’ll find a copy of the Qantas Magazine. The seats do not generally recline.

The Qantas Magazine is the only in-flight entertainment you’ll find on a QantasLink Dash 8. There are no charging outlets or Wi-Fi on board, so you might want to bring your own entertainment. If you have some, you might also want to bring some noise-cancelling headphones as it can be a little bit loud inside the cabin during the flight.

Unlike on a jet aircraft, the wings on the Bombardier Dash 8 are attached to the top of the fuselage. The propeller engines somewhat obstruct the view if you’re sitting in the middle section of the cabin.

Each variant of the Dash 8 has one toilet at the front of the cabin.

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The best seat on the QantasLink Dash 8 depends on which variant you’re flying. You can find seat maps for each type on the Qantas website.

Best seats on the Dash 8 200 series

QantasLink Dash 8-200 at Lord Howe Island Airport
A QantasLink Dash 8-200 series on Lord Howe Island. Photo: Matt Graham.

The QantasLink Dash 8-200 has just 36 seats across nine rows. The best seats are 1B, 1C, 1D or any seat in row 4 as these are exit row seats with more legroom.

Try to avoid 1A as this seat has a wall directly in front of the seat that restricts the legroom available.

Best seats on the Dash 8 300 series

QantasLink Dash 8-300 cabin
The QantasLink Dash 8 300 series cabin. Photo: Matt Graham.

The QantasLink De Havilland (Bombardier) DHC-8 Series 300, or Dash 8-300, has 50 Economy Class seats. The layout is slightly unusual because there are two rear-facing seats (1E/F) at the front of the plane. If you’re in 1C/D or 1E/F, you’ll be directly facing another passenger.

The best seats on this plane are 1A/B or any seat in row 10, as these are exit row seats with more legroom. If you want a good view, choose a window seat in row 12 as the view here is less obstructed by the engines.

Best seats on the Dash 8 Q400

QantasLink Dash 8 Q400 at Canberra Airport
A QantasLink Dash 8 Q400 at Canberra Airport. Photo: Matt Graham.

The De Havilland DHC-8 400 Series, also known as the Dash 8 Q400, has 74 seats. The best ones are 1B and 2C/D as these are in the exit rows and have extra legroom.

There are two pilots and two flight attendants on Qantas Q400 services
There are two pilots and two flight attendants on Q400 services. Photo: Qantas.

Unlike on other Qantas flights, it’s not possible to select a specific seat on Dash 8 services until online check-in opens 24 hours before departure.

Before this time, you can nominate a window or aisle seat preference when managing your booking on the Qantas website. The airline will try to give you your preferred seat type, but this isn’t guaranteed.

Qantas will allocate you a seat when you check in. If you’re not happy with it, you can change to another available seat free of charge.

Due to the small size of these aircraft, Qantas needs to be able to spread passengers around the plane to ensure proper weight distribution of the aircraft. If everybody chose a seat at the front of the plane, the aircraft’s centre of gravity would be too far forward.

If a Dash 8 flight is not full, Qantas will usually only allocate two of the four seats in each row from rows 1-5 (excluding the exit rows). This is great for anyone allocated these seats because everyone gets a free neighbouring seat, or “shadow”. Of course, if the flight was full then all seats would be allocated. But QantasLink won’t know how full the flight will be until closer to departure – which is why it doesn’t offer advance seat selection.

Qantas generally allocates the seats closest to the front of the plane to passengers with status.

A QantasLink Dash 8-300 takes off from Launceston Airport in Tasmania, Australia
A QantasLink Dash 8-300 departs Launceston. Photo: Matt Graham.

Premium Hand Luggage

The overhead lockers on the Dash 8 are not big enough to fit larger carry-on bags. Because of this, QantasLink offers a “Premium Hand Luggage” service on Dash 8 services.

The ground staff will usually tag larger carry-on baggage as “Premium Hand Luggage”. This doesn’t need to be checked in, but as it won’t fit in the lockers inside the plane, you’ll need to give it to the ground staff next to the door as you board the plane. They will store your luggage in the back of the plane. It will be delivered back to you at the foot of the aircraft stairs as you leave the plane.

QantasLink Dash 8 Q300 at Melbourne Airport
The ground staff will collect Premium Hand Luggage from passengers as they board the plane. Make sure you collect it as you disembark. Photo: Matt Graham.

QantasLink provides complimentary food and drinks on almost all flights, except for particularly short routes like Barcaldine-Longreach or Cloncurry-Mount Isa.

The service varies depending on the time of day and the length of the flight. But as there are no ovens on board the Dash 8, it’s usually a cold snack with drinks.

Qantas flight attendant serving tea or coffee on board a Dash 8
QantasLink offers complimentary snacks and drinks on most flights. Photo: Qantas.

On morning flights, you might get a breakfast box with a choice of tea, coffee and cold drinks. On afternoon and evening flights, QantasLink generally offers a snack with a choice of cold drinks including beer and wine.

QantasLink antipasti box with white wine and sparkling water
Typical snack on a QantasLink Dash 8 evening service between Sydney and Canberra. Photo: Matt Graham.

Frequently Asked Questions (FAQs)

What’s the difference between Qantas and QantasLink?

QantasLink is a wholly-owned subsidiary of the Qantas Group which flies regional routes across Australia. QantasLink flights are operated by various airlines including Sunstate Airlines and Eastern Australia Airlines, which all work under the QantasLink brand. These flights are treated the same as mainline Qantas flights for the purpose of earning and redeeming Qantas Frequent Flyer points.

How do you choose a seat on QantasLink Dash 8 services?

QantasLink opens seat selection for De Havilland Dash 8 services exactly 24 hours before departure, when online check in opens. The airline does not offer advance seat selection on Dash 8 flights due to aircraft weight and balance reasons.

What is QantasLink Premium Hand Luggage?

QantasLink offers the Premium Hand Luggage service on Bombardier Dash 8 flights. Passengers can leave larger carry-on bags tagged as “Premium Hand Luggage” at the foot of the aircraft, and have them returned immediately after exiting the aircraft.

What routes do QantasLink Dash 8s fly?

QantasLink uses Dash 8s to fly to many regional destinations across Australia, primarily between Sydney, Brisbane, Melbourne, Adelaide and smaller cities or country towns. For example, QantasLink flies Dash 8s to destinations including Kangaroo Island, Whyalla, Port Lincoln, Tamworth, Dubbo, Coffs Harbour, Port Macquarie, Moree, Rockhampton, Longreach, Orange, Weipa and Lord Howe Island.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 80 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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Back in the day, EXST were great on QLink flights, but it has been many years since I last booked one.

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I honestly don't see how either extra legroom or sitting towards the front is the only criteria used the "best seats" (not just here, though a clear example).

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Did ADL - MEL with one, was surprised it could fly that long, and non stop.
Did CBR - SYD on one, flew very low over the water, great experience.
Havent flow with it to MGB/PLO.

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I think out of the 70 flights I’ve had this calendar year, at least a third of them have been on Dash 8’s. They’re noisy, fly low, don’t get any good snacks on them - but I don’t actually mind them.
I don’t like the front exit seat (2C/D), the wall directly in front is a bit of a pain, but pretty much nothing wrong with other seats.
You also get the joy of “Premium Hand Luggage”…. Nothing like picking those up off the tarmac In the rain

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Dash 8, otherwise De Havilland, a well know WW1 aircraft company at the beginning of flying. Developed in Canada, then Boeing, then Bombardier. Have flow may times including 2 hour flights with no entertainment and perhaps a packet of pretzels. The illustrated service is luxurious.

It surprised me that Qantas fly Dash 8s between CBR and SYD when others use a 737. Same at other destinations. I'm well prepared for the premium luggage routine, just hoping it isn't raining at the destination. Not so far.

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Dash 8, otherwise De Havilland, a well know WW1 aircraft company at the beginning of flying. Developed in Canada, then Boeing, then Bombardier. Have flow may times including 2 hour flights with no entertainment and perhaps a packet of pretzels. The illustrated service is luxurious.

It surprised me that Qantas fly Dash 8s between CBR and SYD when others use a 737. Same at other destinations. I'm well prepared for the premium luggage routine, just hoping it isn't raining at the destination. Not so far.

Virgin use Link Airways for Canberra to Sydney on Saab 340s. Even worse than a Dash 8.

Reply 3 Likes

Virgin use Link Airways for Canberra to Sydney on Saab 340s. Even worse than a Dash 8.

Flown Saab 340 from AMS to SXB. It was a while ago and didn't seem that bad.

SYD to Wagga is a Dash 8 on Qantas but I think Rex (or Virgin) do a 737.

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We are currently commuting weekly between Toowoomba Wellcamp (WTB) and SYD, and all the flights are on Q400. Generally I get 3A or thereabouts (status helps) and a shadow. What's REALLY good about the Dash 8 is that the seats don't recline, and the pitch seems slightly better than 737. Outcome is that even without exit rows, there's room to use a laptop comfortably, and plenty of space under the seat in front.

Also: the premium hand-luggage thing is very efficient and can actually work for you - if hand luggage isn't weighed at SYD, then you can effectively get an additional small bag. Which brings me to the real challenge.

The QF website states that Dash-8 services are limited to a single check bag at 23kg, which is quite a restriction compared to the SG/WP expectation. I discovered that after four years of routinely checking two bags up to the 32kg limit. It's never been questioned, but there it is on the website. I **think** the Dash-8 restriction might be more in respect of -200 or -300 planes, but I can't find anyone to ask (and I don't actually want to ask because I might not like the answer!). Getting any contact with Qantaslink or Sunstate is going to be beyond mere travelling mortals.

Anyway, my vote is positive for the Dash-8 experience. Just don't sit anywhere within a few rows of the prop - noisy and not fun. At the front or at the back is fine.

Matt, thanks for the useful rundown.

Reply 4 Likes

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Dash 8 is where I have been burning my QF points in the last few years (because I have been using SQ miles for international). I have used my QF points for Dash 8 to Ballina, Broken Hill, and Port Lincoln. All these routes are expensive, but cost next to nothing on points.

I feel the seats on Dash 8 more comfortable than seats on passenger jets. Not sure if it is because of the pitch + angle?

What's more, is dash 8 take you to strange and wonderful places, to small towns and more remote places to see the Australia most people don't see.

Reply 3 Likes

We are currently commuting weekly between Toowoomba Wellcamp (WTB) and SYD, and all the flights are on Q400. Generally I get 3A or thereabouts (status helps) and a shadow. What's REALLY good about the Dash 8 is that the seats don't recline, and the pitch seems slightly better than 737. Outcome is that even without exit rows, there's room to use a laptop comfortably, and plenty of space under the seat in front.

Also: the premium hand-luggage thing is very efficient and can actually work for you - if hand luggage isn't weighed at SYD, then you can effectively get an additional small bag. Which brings me to the real challenge.

The QF website states that Dash-8 services are limited to a single check bag at 23kg, which is quite a restriction compared to the SG/WP expectation. I discovered that after four years of routinely checking two bags up to the 32kg limit. It's never been questioned, but there it is on the website. I **think** the Dash-8 restriction might be more in respect of -200 or -300 planes, but I can't find anyone to ask (and I don't actually want to ask because I might not like the answer!). Getting any contact with Qantaslink or Sunstate is going to be beyond mere travelling mortals.

Anyway, my vote is positive for the Dash-8 experience. Just don't sit anywhere within a few rows of the prop - noisy and not fun. At the front or at the back is fine.

Matt, thanks for the useful rundown.

The Dash 8 is an excellent plane - all varieties of it!

Yes, the front rows with the tray tables in the armrest are pretty narrow, but the rest are great - and as has been mentioned above - if you have status, you'll likely receive a shadow

Reply 2 Likes

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