Review: Rex’s Refurbished Melbourne Airport Lounge

The Rex Lounge at Melbourne Airport Terminal 4
The Rex Lounge at Melbourne Airport Terminal 4. Photo: Matt Graham.

It may be in voluntary administration and no longer has any planes with Business Class, but Regional Express (Rex) completed a refurbishment of its lounge at Melbourne Airport Terminal 4 in late 2024.

Not a whole lot has changed, but the Rex Melbourne Lounge does now have a fresh coat of paint and some new furniture. The design now more closely matches that of the Rex Lounge at Sydney Airport.

Having previously visited the Rex Lounge at Melbourne Airport a few years ago, I popped in again after the recent refurbishment to bring you this review. Although I was flying on that particular day with Virgin Australia, I was able to visit this lounge using my Priority Pass membership.

Lounge Details

AirlineRegional Express (Rex)
AirportMelbourne (MEL), Australia
TerminalTerminal 4
LocationLower level, near Gate 30
Star rating2.5 stars out of 5

Seating

The Rex Lounge in Melbourne has bright new blue and orange chairs, as well as a bench with stools and a small desk where you could do some work.

The chairs are comfortable, but there’s no escaping the fact that this is a small and fairly basic space. I counted 36 seats in the whole lounge.

Refurbished Rex Lounge at Melbourne Airport
The refurbished Rex Lounge at Melbourne Airport. Photo: Matt Graham.

Having said that, the lounge was not even close to being full at the time when I visited. There were only a few other guests using the lounge, so it was actually a very quiet and pleasant place to wait for my flight.

Lounge Food, Drinks & Service

A basic selection of complimentary drinks and snacks were available from the buffet at the end of the lounge. The food options included cheese and crackers, biscuits, sandwiches, wraps, fruit and yoghurt.

Self-service food and drinks in the Melbourne Rex Lounge
Self-service food and drinks in the Melbourne Rex Lounge. Photo: Matt Graham.

Although there’s no hot food, the sandwiches and wraps were actually quite nice. It was good to have some fresh food options, which were lacking when I had previously visited this lounge.

Tea and coffee (from a coffee pod machine) were available, along with water bottles, juice and soft drinks. There was also a fridge filled with beer, wine, cider, and some premixed cocktails (gin & tonic and vodka & soda). The wine options included a white, red and rosé.

I didn’t get to try any of the alcoholic beverages because Rex keeps them locked away until 3pm. (By contrast, alcoholic drinks are available in the Rex Adelaide Lounge from 11am.)

The Melbourne Rex Lounge fridge
The Melbourne Rex Lounge fridge. Photo: Matt Graham.

Lounge Facilities

There was a TV at one end of the lounge, along with a meeting room that was locked. There used to be two massage chairs in the small space beside the meeting room, but this has been replaced with some extra seating and a pot plant.

Meeting room in the Rex Lounge at Melbourne Airport
There’s a meeting room and some extra chairs tucked away in the corner. Photo: Matt Graham.

Power outlets, free Wi-Fi and a couple of magazines were available. Other than that, there weren’t really any other lounge facilities to speak of.

There are no toilets in the Rex Lounge at Melbourne Airport, so you would need to leave the lounge if you need to go. To get back in, you’d need to find a Rex staff member at the service desk on the other side of the terminal area.

Lounge Access

Lounge access is available to Rex Lounge members and those with Rex Flyer status travelling with Rex, as well as Priority Pass members flying any airline. Most people these days seem to be getting in through Priority Pass.

Credit Cards with Unlimited Priority Pass Lounge Visits

American Express Platinum Card
Earn
2.25

on everyday purchases

Signup Bonus

225,000 bonus Membership Rewards points¹

Apply by 8th Apr 2025

Annual Fee
$1,450 p.a.
View Offer
Citi Prestige Card
Earn
1

on everyday purchases

Signup Bonus

Up to 200,000 bonus Velocity Points¹

Apply by 1st Apr 2025

Annual Fee
$700 p.a. ongoing
View Offer

As there are no staff at the door to the lounge, you’ll need to head over to the Rex service desk near gate 30 to find someone to let you in.

Rex also sells casual lounge access during off-peak times for $33/visit if you’re flying with Rex and aren’t a lounge member, or $16.50 (a 50% discount) if you have a Flex fare. Personally, I don’t think it’s worth paying $33 to use this lounge.

Rex Lounge, Melbourne Airport
  • Seating
  • Food, Drinks & Service
  • Lounge Facilities
2.5

Final thoughts

The Rex Lounge is probably the least impressive lounge at Melbourne Airport. By comparison, the Qantas and Virgin Australia lounges are far bigger, with more seats, bathrooms available and better food & drink options (with the possible exception of the wine in the Virgin Australia Lounge).

That said, the Rex Lounge doesn’t pretend to be anything more than a comfortable place to wait for your flight. And it is – even if some people may find it a bit underwhelming. Have low expectations and you won’t be disappointed.

 

You can leave a comment on the Australian Frequent Flyer forum.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
________________________

Related Articles

Community Comments

Loading new replies...

I was just there last week and will partake again next week.

Reply Like

Errr… who’s paying for this? The aussie taxpayer through subsidies? And as the article says… for who? The lounge is never full as it is.

The massage chairs were the best feature of the lounge. Why remove them?

Madness.

Reply 1 Like

I use the Rex lounges in SYD and MEL as fall-backs when the Virgin lounges are standing room only. This seems to occur (when I fly, at least) more often in Sydney than in Melbourne. I fully agree that, all things being equal, the Virgin lounges are far superior. But when the VA lounges are packed to capacity, I've found the Rex lounges to be a haven!

Reply 1 Like

Still a lunch room in a warehouse / factory in Dandenong feel. Well, except the bright colour sofas 😆

Reply Like

… will partake again …

Keen to hear more

Reply Like

“… cheese and crackers …”. That’s offered as a flight meal according to some AFFers in a QF thread.

Reply Like

click to expand...

That does not sound much like the right priorities for an airline that is in administration, is suffering staff shortages, training shortages and aircraft availability issues and cancellations. I can only assume that one of the idiots running Rex a while ago signed a binding contract for this upgrade work while the jet operation was being implemented and Rex couldn't get out of the contract for the upgrade.

Given the laughably high hurdle of earning Diamond Tier status in the Rex frequent flyer program, this is essentially a Priority Pass lounge.

Reply 1 Like

Astonishing that people actually pay to enter that lounge.

Reply Like

View image at the forums

I was there earlier today. Only person in the lounge.

Reply 1 Like

View attachment 432084

I was there earlier today. Only person in the lounge.

And that was you?

Reply Like