Why Governments Monopolise Regional Routes

A QantasLink Dash 8 at Lord Howe Island
A QantasLink Dash 8 at Lord Howe Island. Photo: Qantas.

Airline monopolies are generally undesirable because carriers can exploit the lack of competition to raise prices and reduce service.

But there are exceptions. On thin regional routes, some state governments actually guarantee a monopoly to one airline through regulation.

The New South Wales, Queensland and Western Australian governments all regulate marginal regional routes that don’t have enough passengers to support service from two airlines. The state governments do this by granting a licence to a particular airline for a fixed period of time.

When the licence is due to expire, there is a competitive tender process. The government will decide to either renew the existing licence, or hand the route over to a different airline.

Which intrastate routes are regulated?

The number of regulated intrastate routes has declined over the years. But airlines still require licences granting monopoly rights to operate various routes within NSW, QLD and WA. These are:

New South Wales

RouteAirline holding the licence
Sydney – MoreeQantasLink
Sydney – Lord Howe IslandCurrently served by QantasLink, but to be taken over by Skytrans in 2026

Western Australia

RouteAirline
Perth – AlbanyRex
Perth – EsperanceRex
Perth – Monkey Mia – CarnarvonRex
Perth – Laverton – LeonoraSkippers Aviation
Perth – Mt Magnet – Meekatharra – WilunaSkippers Aviation
Broome – Fitzroy Crossing – Halls CreekAviair
Kununurra – Halls Creek – BalgoAviair
Broome – Port Hedland – Karratha – GeraldtonNexus Airlines

Queensland

RouteAirline
Brisbane – Roma – CharlevilleRex
Brisbane – Blackall/Barcaldine – LongreachQantasLink
Brisbane – Toowoomba – St George – Cunnamulla – ThargomindahRex
Brisbane – Toowoomba – Charleville – Quilpie – Windorah – Birdsville – Bedourie – Boulia – Mount Isa (yes, this is one route!)Rex
Cairns – Normanton – Mornington Island – Doomadgee – Mount IsaRex
Townsville – Hughenden – Richmond – Julia Creek – Mount IsaRex
Townsville – Winton – LongreachRex

The Queensland government also subsidises the regulated monopoly regional routes within its state.

What makes a route small enough to require regulation?

The New South Wales government used to have a threshold of 50,000 passengers per year. That said, in recent years it has deregulated routes with far fewer passengers, including Sydney-Grafton and Sydney-Narrabri.

Western Australia has a threshold of 100,000 passengers per year, while Queensland doesn’t specify one.

Why regulate regional routes?

The argument behind granting monopoly rights to one airline is that the route is too small to sustain competition from two carriers. As the NSW government puts it, competition is limited on low-volume routes “that arenā€™t always robust and may need protection to provide stability and encourage market development”.

In theory, this should offer certainty to regional airlines and the communities they serve. It avoids the risk of a second airline entering a market that’s too small to sustain multiple carriers – leading to a loss of services from one or both airlines in the long run.

A few years ago, Rex accused QantasLink of doing just this. QantasLink launched services on numerous routes that were previously Rex monopolies including Sydney-Orange, Sydney-Griffith, Sydney-Broken Hill and Sydney-Merimbula.

Rex complained to the ACCC, arguing that QantasLink was entering routes that were too small to sustain competition from a second airline. But if the state government deemed this to be the case on routes like Sydney-Orange, it would not have deregulated those routes.

Qantas argues it has every right to launch competing flights on deregulated intrastate routes. Which is true, as long as it isn’t doing so purely as an anti-competitive attack on the incumbent airline.

Ultimately, Rex threatened to withdraw from many of the routes that QantasLink entered. But it ended up cancelling some routes that QantasLink wasn’t flying instead. It then redirected planes from those routes onto routes that QantasLink was already flying like Sydney-Coffs Harbour.

Rex is now in voluntary administration, although that was largely the result of its failed Boeing 737 experiment. Rex’s regional flights are still running with backing from the government.

Qantas and Rex planes at Sydney Airport
Qantas and Rex planes at Sydney Airport. Photo: Matt Graham.

Pros & cons of regional route licensing

There are advantages and disadvantages for the regional communities these regulations are designed to protect. The upside is a more stable and reliable service.

That’s why Moree residents fought vigorously to retain regulation on the Sydney-Moree route after the NSW government tried to deregulate it in 2018. But Moree residents equally understand one of the downsides to regulation when the tender is not awarded to their preferred airline.

In 2013, after serving Moree for decades, QantasLink was forced to exit the Sydney-Moree route after its licence expired. The NSW government awarded the route instead to Brindabella Airlines. The much smaller regional airline faced a barrage of complaints from residents over poor service and frequent cancellations.

They would have been stuck with Brindabella Airlines for five years, had it not entered receivership later that year following safety concerns. Moree locals begged for QantasLink to come back, and it did. In fact, QantasLink’s licence has just been renewed again until at least 2030.

The other key disadvantage is the most obvious one. When airlines (or any businesses) have a monopoly, their prices are not constrained by competition. The result is often higher airfares, as Longreach residents have complained.

But operating regional routes is more expensive than flying large aircraft on trunk routes, due to the lower economies of scale. So, airfares do need to be priced a bit higher for airlines to make money.

The most marginal of regional routes would simply not be viable without regulation, so the alternative to a guaranteed monopoly could be no service at all.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countriesā€¦ with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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If it was your business wouldnā€™t you want that ?

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Hi Matt,

long time reader, can you look into Kangaroo Island with Qantas, every time I need to go there Qantas is charging ridicules money for this flight, which only takes 20 minutes to fly.

Regards
Paul H

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Was reading about QF relinquishing Lord Howe earlier today, there will only continue to be a service because Skytrans are buying the 3 * 27 year old dash-8 aircraft from Qantas.

It was noted extending the run way would be too costly but feels very short sighted as eventually those old planes are going to become too costly to maintain (already the case for Qantas) so there wont be any planes that have the range to get there that can also handle the ridiculously short runway.

Seems like the government will then end up having to pay even more in the future to extend the runway anyway. Maybe kicking the problem down the road 10 years at best.

Reply Like

Hi Matt,

long time reader, can you look into Kangaroo Island with Qantas, every time I need to go there Qantas is charging ridicules money for this flight, which only takes 20 minutes to fly.

Regards
Paul H

This isn't a regulated route, so any airline is free to enter or exit the market.

It was a Rex monopoly route until a few years ago, until Qantas entered the market. Rex then threatened to pull out, reinstated flights, and finally exited for good in 2022.

Unfortunately, this means Qantas can pretty much charge what it thinks the market will bear on this route. Given it's such a short flight, and airfares are high, it's a good use of Qantas points if you're able to book Classic Reward seats. šŸ˜‰

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Was reading about QF relinquishing Lord Howe earlier today, there will only continue to be a service because Skytrans are buying the 3 * 27 year old dash-8 aircraft from Qantas.

It was noted extending the run way would be too costly but feels very short sighted as eventually those old planes are going to become too costly to maintain (already the case for Qantas) so there wont be any planes that have the range to get there that can also handle the ridiculously short runway.

Seems like the government will then end up having to pay even more in the future to extend the runway anyway. Maybe kicking the problem down the road 10 years at best.

I believe the ATR42-600S could do the job

Reply Like

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This isn't a regulated route, so any airline is free to enter or exit the market.

It was a Rex monopoly route until a few years ago, until Qantas entered the market. Rex then threatened to pull out, reinstated flights, and finally exited for good in 2022.

Unfortunately, this means Qantas can pretty much charge what it thinks the market will bear on this route. Given it's such a short flight, and airfares are high, it's a good use of Qantas points if you're able to book Classic Reward seats. šŸ˜‰

And from what I have online the new airline taking over will leave from t3 so we have a lounge access possibly which is a bonus

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I believe the VA flights connecting Perth to Christmas Island and Cocos Keeling Island are also regulated, as I saw an update that they were applying to renew their routes. Meanwhile, there is a 'Qantas Close' street on West Island, CKI ... maybe one day they'll regain the routes and fly business. We can dream..

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I believe the ATR42-600S could do the job

I am not sure it has the required range. Apart from the short runway, I believe the issue is the fact that there is nothing else close. To allow for possible diversion, the plane basically needs the range to be able to fly all the way back to SYD if it can't land from some reason.

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I am not sure it has the required range. Apart from the short runway, I believe the issue is the fact that there is nothing else close. To allow for possible diversion, the plane basically needs the range to be able to fly all the way back to SYD if it can't land from some reason.

Could the ATR work with a limited amount of passengers?

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Could the ATR work with a limited amount of passengers?

I just googled its specifications. It may be able to do something. Its range with max pax is stated as 1,259km, and the distance from Sydney to Lord Howe Island is about 781km, meaning it is quite a bit short for a round trip.

The inbound would suffer other issues as well. That max range assumes as much runway as you need for efficiency. For STOL operations, it quotes an 800m take off distance at 70% load factor, or quite conveniently 890m (against an actual Lord Howe runway length of 888m) - with max pax giving only 200NM range (well down from the quoted range) and translating to only 370km - landing you in the ocean half way back, so obviously going to be very much restricted as to pax load. This is likely to quite restrictive, as that reduced range (with the max pax) obviously comes about from an overall weight limit for the short take off - which has been achieved to quote those max pax by reducing the fuel load (and hence the range). Some of the specs state Block fuel for 200NM as 577kg, and for 400NM as 1,019KG. Sydney is a bit over 400NM (by about 5%). Using their 95kg per passenger, it looks like the passengers might be restricted by about 6 (out of a 48 seat load), so not so bad.

Restrictions on the way out that will kill the pax load more. The block fuel required for extending distances is not linear - as you have to carry the extra fuel from take off along the way. To get up to approx 850NM, I am going to guess that something like an extra 1,000kg or so of fuel would be needed. That will be a pax reduction of 11 or 12 - so only 75% of max pax.

Compare that to the Dash8-200 which claims an ability to take off from an 800m runway with full load - which gives a 1,520km range including reserve fuel - although only 36 seats to start with. Cruise speeds are similar.

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