The Power of the AFF Community
There’s nothing quite like the power of an engaged – and at times enraged – community to help other people and bring about positive change. That’s exactly what AFF is, and it’s thanks to people like you.
Tag: Complaints & Resolutions
Airlines Get Away With So Much By Fobbing Off Complaints
Airlines are quick to take your money, but often slow to refund it when you’re owed compensation. They get away with too much by ignoring complaints.
About Time: Qantas Will Improve Reward Flight Downgrade Compensation
Qantas’ current policy for compensating passengers downgraded on Classic Reward bookings is unreasonably poor. The airline finally doing something to fix this.
Velocity Members Lose Access to United Business Reward Seats
Australians can no longer redeem Velocity Points for United Business Class reward seats to the USA, because United hasn’t released a single one for more than two months. Singapore Airlines has also stopped releasing Business reward seats to Velocity members from Sydney, Melbourne and Perth to Singapore.
QantasLink A220 Business Class Review
We review QantasLink’s regional Airbus A220-300 Business Class from Canberra to Melbourne. While there was a catering issue, the seat was comfortable and the great service from the cabin crew saved the day.