Hilton Honors Members Shortchanged on Qantas Points Transfers
Hilton Honors members should get 1,500 Qantas Points for every 10,000 Hilton points transferred to Qantas Frequent Flyer, but only 10% of those points are arriving.
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Complaints & Resolutions
Complaints & Resolutions is a popular topic at the Australian Frequent Flyer. While no-one likes a bad travel experience – these things do happen, and there may well be cause to complain.
Uber Drivers Routinely Cancelling Cairns Airport Rides
Uber says drivers who routinely cancel rides without a valid reason could be banned from the app, as travellers complain of frequent cancellations from Cairns Airport.
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Don’t Want to Wait on Hold? Qantas Still Provides Customer Service via Social Media
As an alternative to calling, you can access Qantas customer service through Facebook messenger. It might take a while to get a reply, but the social media team is on the ball.
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Qantas Website Error Codes (And How to Avoid Them)
We’ve put together a list of the most common error codes that you’ll encounter on the multi-city booking page of the Qantas website.
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Virgin Australia Codeshares: Pay More for a Less Seamless Experience
Virgin Australia sells VA-marketed codeshare flights on several partner airlines including Singapore Airlines and Air Canada. When booking these, you’ll often pay more for a less seamless experience.
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