How to Write an Effective Airline Complaint
When writing a complaint to an airline, you’re more likely to get the desired outcome if you keep it succinct, take out the emotion and clearly state what you want.
Tag: Complaints & Resolutions
The Qantas Flights Where You Should Bring Your Own Food
If you’re flying Qantas from Samoa, Tonga or Palau, eat beforehand and bring your own snacks as there is limited food available on board – even in Business Class.
The Power of the AFF Community
There’s nothing quite like the power of an engaged – and at times enraged – community to help other people and bring about positive change. That’s exactly what AFF is, and it’s thanks to people like you.
Airlines Get Away With So Much By Fobbing Off Complaints
Airlines are quick to take your money, but often slow to refund it when you’re owed compensation. They get away with too much by ignoring complaints.
About Time: Qantas Will Improve Reward Flight Downgrade Compensation
Qantas’ current policy for compensating passengers downgraded on Classic Reward bookings is unreasonably poor. The airline finally doing something to fix this.