How to Troubleshoot the Qantas Multi-City Booking Tool
The Qantas website’s multi-city booking tool has a lot of features, but also a lot of bugs. Here’s how to troubleshoot if you get stuck.
Tag: Complaints & Resolutions
The Blessing & Curse of Online Travel Reviews
Online reviews have made it much easier for travellers to research hotels, restaurants, airlines and tour companies. But they’ve also changed the travel experience – and not always for the better.
Qantas’ 24-Hour “Change of Mind” Policy
If you change your mind about a Qantas flight booking, you can cancel within 24 hours for a full refund. You can also fix small mistakes at no cost on the day of booking.
How to Write an Effective Airline Complaint
When writing a complaint to an airline, you’re more likely to get the desired outcome if you keep it succinct, take out the emotion and clearly state what you want.
The Qantas Flights Where You Should Bring Your Own Food
If you’re flying Qantas from Samoa, Tonga or Palau, eat beforehand and bring your own snacks as there is limited food available on board – even in Business Class.