Qantas Website Suffers Meltdown as Double Status Credits Ends
Update: The double status credits promotion has been extended for 24 hours due to the problems experienced on the evening of 25 February. You can now earn double status credits
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Complaints & Resolutions
Complaints & Resolutions is a popular topic at the Australian Frequent Flyer. While no-one likes a bad travel experience – these things do happen, and there may well be cause to complain.
Online Travel Agency Fly365 Enters Liquidation
Online travel agency Fly365 entered voluntary administration last Friday, after 4 years in business. Many hundreds of Fly365.com customers that booked tickets during recent weeks have now had their tickets
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Qantas Too Trigger-Happy with Emails?
Most Qantas Frequent Flyer members are used to getting emails from the airline. Qantas sends out almost daily emails about sales, Rewards Store discounts, health insurance, Qantas Golf Club, credit
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KLM Inconsistently Honouring Qantas Frequent Flyer Benefits
In December 2019, Qantas expanded its partnership with Air France and KLM. Qantas Frequent Flyer members can now earn and redeem points on all Air France and KLM flights. Qantas
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Rex Complains to ACCC as QantasLink Adds Regional Flights
In recent weeks, QantasLink has announced new regional services to Ballina, Kangaroo Island and now Orange. But Regional Express (Rex) has complained to the Australian Competition & Consumer Commission (ACCC)
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