Complaints & Resolutions is a popular topic at the Australian Frequent Flyer. While no-one likes a bad travel experience – these things do happen, and there may well be cause to complain.
Something needs to be done about the taxi touts harassing and scamming tourists arriving at Melbourne Airport. If you’ve flown to Melbourne’s Tullamarine Airport recently, you may have noticed the
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Earlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This case has now
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The recent changes to Virgin Australia’s Business class catering have come back to bite after a Virgin Business Class passenger was told they’d have to pay for a can of
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Earlier this year, Lufthansa attempted to sue a passenger that exploited hidden-city ticketing. After they skipped the last flight on their ticket, the German airline demanded this customer pay the
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When you’ve booked a Business Class ticket, it’s extremely frustrating to turn up to the airport and find out you’ve been involuntarily downgraded to Economy Class. But, if you’re flying
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