Welcome Change to Qantas Flight Credits
In a welcome change for frequent flyers, Qantas flight credits can now be redeemed towards multiple new bookings.
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Complaints & Resolutions
Complaints & Resolutions is a popular topic at the Australian Frequent Flyer. While no-one likes a bad travel experience – these things do happen, and there may well be cause to complain.
Aegean Miles+Bonus Refuses to Credit Partner Flights
A Thai Airways customer tried to credit their flight to Aegean Miles+Bonus, but Aegean refused to credit the miles and it’s not clear why.
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Qatar Airways Massively Hikes Virgin Australia Reward Charges
Qatar Airways Privilege Club has increased the Redemption Fees payable when using Avios to book Virgin Australia reward flights by as much as 700%.
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Qantas Working to Fix Reward Ticket Cancellation Flaw
Qantas is working to resolve a glitch causing reward flight tickets on partners including Malaysia Airlines to be unexpectedly cancelled.
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Qatar Airways Increases “Reward Fees” to Australia
Qatar Airways Privilege Club has quietly increased the surcharges payable when you redeem Avios on many of its flights, including to Australia.
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