KrisFlyer Round The World Awards: Difficult to Book
Singapore Airlines’ Star Alliance Round The World Award is an excellent use of KrisFlyer miles. But it has become difficult to book one successfully.
Read moreComplaints & Resolutions is a popular topic at the Australian Frequent Flyer. While no-one likes a bad travel experience – these things do happen, and there may well be cause to complain.
Singapore Airlines’ Star Alliance Round The World Award is an excellent use of KrisFlyer miles. But it has become difficult to book one successfully.
Read moreWhen Qantas moves a passenger from Business to Economy, they are entitled to compensation for the involuntary downgrade. But Qantas won’t reveal how it calculates the refund amount.
Read moreI was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.
Read moreQantas has removed the deadline for customers who still hold unredeemed COVID flight credits to request a refund.
Read moreThe ACCC is taking Qantas to court, alleging the airline continued to sell tickets on more than 8,000 flights it had already cancelled.
Read more