Qantas Loyalty a One-Way Street?
After many years of loyalty to the flying kangaroo, one dissatisfied member feels that Qantas has failed to return the favour. This member has held Platinum status for over a
Read moreLoyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
After many years of loyalty to the flying kangaroo, one dissatisfied member feels that Qantas has failed to return the favour. This member has held Platinum status for over a
Read moreAfter many years of loyalty to certain hotel chains, through membership of their loyalty programs, one member has taken a step back to look at the bigger picture. They wonder
Read moreOne infrequently-flying member is considering whether it is worthwhile collecting frequent flyer points. This member takes only a small handful of flights on Qantas each year. The answer from our
Read moreWith over 10 million members, the Qantas Frequent Flyer program is arguably the most popular frequent flyer program in Australia. Technically it isn’t free to join as Qantas charge an
Read moreOur members are divided over changes recently announced by Intercontinental Hotels Group to its loyalty program, IHG Rewards Club. Are the changes a positive thing for customers or not? A
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