I took out 11 policies in total and received 3 x 10k into my wife's EDR account.
I have just been told that there is "Fair Play Policy" which was in play prior to the Feb promo, that limits bonus points to 30k. Presumably per account. On that basis, claims in excess of that amount will not be paid. I've been given
[email protected] to take it further. The operator confirmed that he'd taken many similar calls. He also said that anyone claiming they'd received more than 30k points are being dishonest as it is impossible.
I've also been told by the travel insurance team that all my policies have had the 10k offer promo code applied and the EDR account number is mine. How the three that were paid into my wife's account remains a mystery.
So, anyone getting anywhere with EDR, NIB or AFCA?