CheckMyTrip Update - No more desktop access or ticket numbers

[Warragul]

In your example though you've got Amadeus - Sabre and back to Amadeus.

If it's just Amadeus - Sabre (or vice versa), in my experience you only get the first (or last) Sabre flight on Amadeus.



This!


The way the QF website works is also a mystery - some oneworld airlines, your booking will appear automatically if you add your FF number to that airlines booking - for example - any BA booking containing your QFF number will automatically show up, without having to add it to QF (and not a single QF flight is needed).

I've got an AA booking including a BA codeshare (JNB-LHR-SEA) and while the booking is viewable on BA, it doesn't show up on QF. The BA flight shows on (the old) CMT, but the AA flight doesn't.

This is why you need something like TripIt that will work across all systems.

Another point that may influence viewability is that for a mutli carrier booking if all the carriers are hosted by Amadeus then only one reloc is used. For other GDS I'm familar with (Sabre/Travelsky) each carrier will have its own reloc even when all carriers have the same host.

 

[justinbrett]

Another point that may influence viewability is that for a mutli carrier booking if all the carriers are hosted by Amadeus then only one reloc is used. For other GDS I'm familar with (Sabre/Travelsky) each carrier will have its own reloc even when all carriers have the same host.

QR for example - did not appear in my QF MMB list (VA ticket with QFF number in it).

However, when a flight changed and it was reticketed by QR - it then appeared on QF.

BA flights appear the minute you put your number in, it doesn't need to be reticketed.

(Noting QF changed their site and filter out non-QF bookings/tickets from their actual MMB page, but the full list will appear on the app)

 

[Pom-DownUnder]

just did a search after updating this app today, my word how to murder your product in one easy lesson

 

[Mr H]

The web page now has a survey where we can indicate the features we are missing on the new app. You access it, counter-intuitively, by clicking on How To Log In and finding a feedback link near the bottom of the page.

At the end of the survey/form, they say they are working to bring back those features.

This might all be huff and puff, but perhaps worth treating it as a popularity contest for the missing features. I added one of my own too - real time updates to ticketing information.

 

[SYD]

The web page now has a survey where we can indicate the features we are missing on the new app. You access it, counter-intuitively, by clicking on How To Log In and finding a feedback link near the bottom of the page.

At the end of the survey/form, they say they are working to bring back those features.

This might all be huff and puff, but perhaps worth treating it as a popularity contest for the missing features. I added one of my own too - real time updates to ticketing information.

I received an alert today about relevant (actually irrelevant) Covid restrictions for an upcoming trip to the US. There was a pop up to click through the various issues of vax, mask wearing and isolation. Again, mostly useless but at least it was trying and presumably a new feature but I still prefer the original core features back.

 

[Rich]

I received an alert today about relevant (actually irrelevant) Covid restrictions for an upcoming trip to the US. There was a pop up to click through the various issues of vax, mask wearing and isolation. Again, mostly useless but at least it was trying and presumably a new feature but I still prefer the original core features back.

I received an accurate alert about a flight time change to US but the app still has the old time. Nothing like what you received though.

 

[algae]

Link to the survey: https://checkmytrip.app.link/support

 

[1022]

Thanks for sharing. Response submitted. A biggie for me, overlooked in a lot of comments elsewhere is losing the ability to add trips attached to a different email address to the one the CMT account is attached to - work and private basically. Or added complications when an agent’s email address is attached to a booking.

 

[SydneySwan]

Feedback submitted.

 

[Mr H]

I received an accurate alert about a flight time change to US but the app still has the old time. Nothing like what you received though.

I had a flight time change today for a UL flight on a OWA. I was notified by QF - nothing from CMT. Until the changes, CMT would beat the airline notifications by some margin.

 

[Warragul]

Just got notification of a time change (20 minutes difference) to a QF flight from CMT, nothng yet from QF. MMB did have the change to accept.

 

[flapper]

If you had a booking in CMT before the 'upgrade' it will notify changes usually before QF but if you added a booking after the upgrade CMT won't advise or update any changes. To update with new times, flights you need to add the booking again.

 

[MattA]

So this morning I got a notification popup on my phone and an email from CMT informing me about a 20 minute change to the departure time for an upcoming flight. I've not been notified by the airline yet (although if I look at MMB on their website it reflects the updated time there).

In fact the only place where it still shows the old timing is... the CMT app.

Just baffled at how they have built a system where the app itself can send a notification about a change but then doesn't reflect that change where it shows the booking details. I guess there is some kind of caching going on but there's no obvious way to force refresh apart from removing and re-adding the booking.

 

[Mr H]

So this morning I got a notification popup on my phone and an email from CMT informing me about a 20 minute change to the departure time for an upcoming flight. I've not been notified by the airline yet (although if I look at MMB on their website it reflects the updated time there).

In fact the only place where it still shows the old timing is... the CMT app.

Just baffled at how they have built a system where the app itself can send a notification about a change but then doesn't reflect that change where it shows the booking details. I guess there is some kind of caching going on but there's no obvious way to force refresh apart from removing and re-adding the booking.

I had a schedule change overnight where a flight is leaving one hour earlier. This was logged in the old CMT and I have added it to the new CMT app.

I got an email notification from CMT and from BA (the ticketing airline).

I went into the CMT app to see whether it had updated. As I looked at the booking I saw the new time displayed and immediately revert back to the old time.

I deleted the flight from CMT and re-added it to show the new time.

I do wonder why I bother - it is pointless to have a display of flight times when you are not confident they are correct. I guess there are still occasions where it is handy to have the flights in one place that is readily accessible, but even so...

 

[SydneySwan]

I noticed today that if you click on the ticket number in the RJ app it shows the date of issue. I think that is very useful.

 

[jbman]

Has anyone had this issue. I had a booking in the old app, new app updated and booking missing. I go through the assistant thing and it finds the booking and doesn’t add it to the main screen. Tried this so many times on different days with no change.

Overnight, the app gave a notification that I had a flight time change for the booking I ”lost” during the app update and the same one I can’t get to show on the main screen. I also got an email about the change.

So the app doesn’t show it knows about this booking, yet somewhere in the backend it’s watching the booking and notifying of any changes….

 

[exLXCXFF]

feedback submitted

 

[Scash]

Have just noticed that some upcoming trips I had in the old app are now showing in the new one. Still doesn't show ticket numbers, just basic details of the flights.

 

[anyonebutqantas]

So with the demise of CheckMyTrip app, what's the best way to check whether one has a proper ticket number or not?

 

[Mr H]

So with the demise of CheckMyTrip app, what's the best way to check whether one has a proper ticket number or not?

Rock up to the airport and see whether they let you board.