NAB Signature prorated annual fee refund

[TMac]

Anybody recently had their second a year fee refunded?
I’m about to tick over and get the extra 30,000 points but not really worth it if I have to pay the fee for the year.

Thanks

Cancelled this week after holding for over 14 months and receiving the 30k points on the 1-year anniversary.

Closed via online chat and didn't even have to ask for the pro-rata refund - they automatically included that as part of their process/script so I'm getting the remaining 10 months of fee refunded.

 

[nightelves]

Has anyone been able to get a pro-rata refund recently from cancelling their cc early?

 

[Kangol]

Has anyone been able to get a pro-rata refund recently from cancelling their cc early?

I was told no refund a few months ago, had the card for about a month.

 

[Fatherofpugs]

Just had my second year refunded in full after the additional 30,000 points hit my qantas account

 

[b3LKMZAYN9]

NAB will generally do pro-rate refund on >= second yr fee. It will be calculated into your exit figure when you ask for it.

 

[sudoer]

Just closed a card over chat and specifically requested a prorata refund, they responded with:

In regards to annual fee pro-rata refunds, effective 30th November 2022 - NAB has made the following changes across all consumer credit cards (except the StraightUp card):

• Annual fees will no longer be automatically refunded where a credit card account is closed within 12 months from first use. First use of card is when the first-year annual fee charge is triggered.
• After the 12 months since the first annual fee charge the pro-rata refund rule will be applied.

In your case, I can see that the first use of the card (the first use is when the first annual fee is charged) was on the XX/XX/2024 - As it is still within the first 12 months of use of the card, you will be ineligible for an annual fee pro-rata refund.