BA seat selection fee irrespective of status on hand baggage fares

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dajop

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BA just dropped yet another bombshell, and on FT there's been the usual heated discourse.

Key features, from March 26:
- BA status members (all levels of status) who used to get seat allocation for free on all fares will now have to pay for seat allocation when travelling on a "hand baggage only" fare. Obviously this flows on to QF WP's and other OWEs who used to get seat selection for free also.
- Other passengers who used to be able to allocate a seat for free on all fares during OLCI (at T-24) will now have to pay to change seats from that allocated by BA during check in process, when travelling on HBO fares.

The last one is interesting, it's not uncommon, even on our much maligned Jetstar that you can allocate seat for free upon OLCI opening.

From BA email:

Please note that for bookings made from 26 March 2015 British Airways will allocate a seat for all customers booking an HBO low fare on a short haul flight with us.

When travelling on these great value fares, your seat will be allocated when check-in opens. Should you wish to change your seat you can pay to do so at that time or alternatively pay to reserve a seat when you book your flight. If you are travelling with an infant on an HBO fare your seat will continue to be allocated at the time of booking. The changes apply to all Executive Club Members booking HBO fares. For all other fares, Bronze Members can continue to select their seat for free 7 days before departure and Silver and Gold Members at the time of booking for free.
 
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BA just dropped yet another bombshell, and on FT there's been the usual heated discourse.

Key features, from March 26:
- BA status members (all levels of status) who used to get seat allocation for free on all fares will now have to pay for seat allocation when travelling on a "hand baggage only" fare. Obviously this flows on to QF WP's and other OWEs who used to get seat selection for free also.
- Other passengers who used to be able to allocate a seat for free on all fares during OLCI (at T-24) will now have to pay to change seats from that allocated by BA during check in process, when travelling on HBO fares.

The last one is interesting, it's not uncommon, even on our much maligned Jetstar that you can allocate seat for free upon OLCI opening.

From BA email:



Will this be the next QF Enhancement charging for seat allocation on Red E Deals to all and sundry?
 
Show me the money!

Look forward to seeing this initiative at an airline near you LOL
 
No effect on me as I never buy hand baggage only fares on BA. The rot had already set in once these were introduced IMO.
 
Oh that is just cough. it costs them nothing for seat selection.
This is just penny pinching to the n'th degree. I would expect this from a LCC but not an alliance member for their network of 'elites'.
It will be a fast way for elites to drift away as seat selection is a very personal thing for most regular travelers.
 
The bit quoted by dajop says "The changes apply to all Executive Club members ... " So I presume it doesn't apply to non Executive Club Members - but maybe non EC members pay now, anyway?
 
No effect on me as I never buy hand baggage only fares on BA. The rot had already set in once these were introduced IMO.

I couldn't believe that AA would give me 3 free bags but I had to buy baggage on BA (as OWS) before I got a second free bag.
 
Was a bit surprised when I was charged to select seats on BA J LHR-IST as part of an AA redemption. And it was like A$84 for two people on a sub 4 hour flight. You could probably almost get an entire base airfare for that on a cheap airline lol.
 
Was a bit surprised when I was charged to select seats on BA J LHR-IST as part of an AA redemption. And it was like A$84 for two people on a sub 4 hour flight. You could probably almost get an entire base airfare for that on a cheap airline lol.

You might also be surprised by the 30" seat pitch.
 
I'm wondering if this is part of a broader plan? BA starts by seating all the HLO fares together (presumably 'down the back') and at a later stage they'll introduce a tiered service on board... with the free alcohol stopping at the HLO rows? (if there's any cross-over rows where baggage pax are seated then the HLO pax get a free upgrade of sorts).
 
I'm wondering if this is part of a broader plan? BA starts by seating all the HLO fares together (presumably 'down the back') and at a later stage they'll introduce a tiered service on board... with the free alcohol stopping at the HLO rows? (if there's any cross-over rows where baggage pax are seated then the HLO pax get a free upgrade of sorts).

Interesting concept. MCE on AA is sold as a 'plus' or 'choice plus' fare which sits in the same bucket but is bundled with baggage and no change fees in the latter case (I think) and neither include food (but food or alcoholic drinks were never on the table).
 
The bit quoted by dajop says "The changes apply to all Executive Club members ... " So I presume it doesn't apply to non Executive Club Members - but maybe non EC members pay now, anyway?

No - it applies to oneworld customers with elite status at equivalent levels to the relevant Executive Club members.

BA only sent this email out to Executive Club members; they never mention other oneworld member elites, although in most cases benefits afforded to Executive Club members are also afforded to oneworld members of the same rank.

Oh that is just cough. it costs them nothing for seat selection.
This is just penny pinching to the n'th degree. I would expect this from a LCC but not an alliance member for their network of 'elites'.
It will be a fast way for elites to drift away as seat selection is a very personal thing for most regular travelers.

Well they are gutting their award chart as well, and for those of us based in Europe, shorthaul redemptions got quite a bump up in price as well.

For those at the top of the food chain, e.g. GGLs, the effect is probably minimal as either:
  • They never book Hand Baggage Only fares - either Club or at least the lowest all-inclusive Economy fare
  • They hardly ever fly intra-Europe, or at least intra-Europe as a separated fare (i.e. if your intra-Europe is a tag-on to a longhaul itinerary, there is no "hand baggage only" fare)
  • They probably have more money than what to do with, so even coughing up the differential for a more expensive fare (or a seat allocation) is peanuts
...as similarly was observed with the recently proposed changes by BAEC (i.e. changes will benefit high Golds and GGLs overall who travel in premium classes but for those in the low end or flying often cheapest Economy they will be negatively affected overall).

For whatever it is worth, the differential in fares between the Hand Baggage Only and lowest inclusive Economy fare is fixed (e.g. for LYS/LHR the differential was EUR 20). I believe that's the same as the old VA Saver Lite and Saver fares (i.e. no matter what the fluctuation of prices was, the differential between both types of fares was fixed but this differential can vary by route).

For this change by BA, I have to say I don't quite get it. I can understand that they want to make some sort of rock bottom fare with no included baggage and so there, but to completely remove the whole idea of seat selection (free of charge at any time at all) just seems odd. I could maybe get if they said, "No more free seat selection in advance of OLCI for all members", but not at all and fixed random allocation at OLCI is baffling.

Was a bit surprised when I was charged to select seats on BA J LHR-IST as part of an AA redemption. And it was like A$84 for two people on a sub 4 hour flight. You could probably almost get an entire base airfare for that on a cheap airline lol.

This is the annoying thing. Only members of status can pre-select seats ahead of OLCI. The fact you are in J means very little for your seat selection. The fact you coughed up for it rather than waiting for OLCI must mean you had a specific reason to do so.
 
BA can be very difficulty to deal with, that's why I try to avoid booking with them but sometimes there is no choice.
I called the SYD office to make a booking because my CC was declined when I tried to book online. It was declined again because my address apparently doesn't match. Wtf?! It's the same card I use for all the other airline bookings, both domestic and international. After we tried (and failed) a few times the solution was to wire them the money like we're in the 80's.
Then we got to the T&Cs. Apparently the J revenue ticket I booked cannot be changed or cancelled at all! What's the penalty in case I'm forced to make changes? No such option! This fare is strictly unchangeable and non-refundable.
Next we move to seat selection. I'm told that as OWE I can select my seat for free but... the system is down and it's not possible to do it ATM.
I have to wonder if I just made a booking on the British flagship carrier or the worst LCC ever.
Edit: just checked how much I payed for the ticket, definitely not LCC price.
 
Have to say this is not very impressive at all especially for other OW Passengers. Checked on the website and it makes no mention of this. Could it be a Scam?

BA Seat.jpg
 
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