Is this fair?

[Flying mermaid]

I have been quite miffed just recently at some of my experiences and hard line about not flying QFi anymore. However these flowers arrived today with an apology from Qantas. Now really is this playing fair? What woman can resist flowers and an apology?

 

[Mattg]

Nice gesture from Qantas.

 

[blackcat20]

Very nice. Though I'm sure a bottle of bubbles wouldn't have gone astray

 

[amaroo]

Flowers would be wasted on me ... sticking to your guns?

 

[kermatu]

While I assume status (including AFF status) plays a part, this seems to me to be sufficiently out of the box to be a really genuine and lovely gesture by Qantas and Red Roo. A bottle would in my view have been a bit ho hum / standard (albeit of more tangible benefit!).

Of course the real test is if the problems encountered are addressed and don't happen to others irrespective of status (eg notification of a move of flight and advice on alternative options).

 

[Flying mermaid]

Flowers would be wasted on me ... sticking to your guns?

Dunno - feeling all soft and melty at the moment....

 

[opusman]

Dunno - feeling all soft and melty at the moment....

Someone's easily impressed

 

[muppet]

Someone's easily impressed

Flowers would be a bit of an effort. It indicates a geniune apology.

 

[blackcat20]

While I assume status (including AFF status) plays a part, this seems to me to be sufficiently out of the box to be a really genuine and lovely gesture by Qantas and Red Roo. A bottle would in my view have been a bit ho hum / standard (albeit of more tangible benefit!).

Of course the real test is if the problems encountered are addressed and don't happen to others irrespective of status (eg notification of a move of flight and advice on alternative options).

Flowers and a bottle is more what I was thinking...

 

[RooFlyer]

I can't be the slightest bit cynical about that turn of events! Good stuff QF.

Not 'fair' but quite satisfactory?

 

[Flying mermaid]

I can't be the slightest bit cynical about that turn of events! Good stuff QF.

Not 'fair' but quite satisfactory?

It is a really lovely gesture - very personal.

 

[kermatu]

Flowers and a bottle is more what I was thinking...

Indeed! But given that wouldn't be offered to just any paying customer, if you were to pick one, I like the flowers.

 

[MEL_Traveller]

Dunno - feeling all soft and melty at the moment....

I can understand that!

But remember the person sending you the flowers isn't the person that downgrades your next flight without telling you.

 

[Flying mermaid]

I can understand that!

But remember the person sending you the flowers isn't the person that downgrades your next flight without telling you.

I know - that is what Mr FM said. Still I do like Qantas staff......

 

[cmon0005]

I think its a good gift as it would have required thought to organise and presumably someone to order them.etc. Unlike Wine which could be sent from there warehouse at a click of a button. (Still wine/champers is good) Well done.

 

[amaroo]

I think its a good gift as it would have required thought to organise and presumably someone to order them.etc. Unlike Wine which could be sent from there warehouse at a click of a button. (Still wine/champers is good) Well done.

How many flowers do you think they send to MP's, Senators and their staff every week?

CBR is the hotbed of gifts!

 

[cmon0005]

How many flowers do you think they send to MP's, Senators and their staff every week?

CBR is the hotbed of gifts!

I doubt they send flowers to MP's... bottles of grange maybe...

 

[amaroo]

I doubt they send flowers to MP's... bottles of grange maybe...

Not all MP's are male or drinkers

 

[TomVexille]

Flowers and a bottle is more what I was thinking...

Seeing that they have both Epiqure and Qantas Frequent Flowers in their [-]stable[/-] hanger of companies it would be easy

 

[bsb]

Based on your reaction and public posting, I'd say "job done QF, mission accomplished"