AMEX Platinum US gifts

[awkwardpaws]

https://thepointsguy.com/2017/06/amex-platinum-tiffany-gift-card/

looks like US Amex Platinum holders get showered with random (and quite valuable) gifts - read the comments too...

Any AU Platinum Charge holders have gotten anything these past few years?

 

[Daver6]

Suspect this is due to competition there with the Chase Sapphire card. Given nothing really competes with the Platinum Charge card here, I don't think we'll get getting any gifts.

 

[dcooper]

Suspect this is due to competition there with the Chase Sapphire card. Given nothing really competes with the Platinum Charge card here, I don't think we'll get getting any gifts.

I recently posted on Amex's Facebook page around my 15 year anniversary with them. It seems they now censor what gets posts as Citibank sent me a lovely gift for my birthday. It took me 3 weeks of chasing them to get a social media reply. Apparently we are now being looked after by the Philippines as well. Apparently brand loyalty means nothing anymore.

I am getting disappointed with the service that platinum gets. It's sad that you are brand loyal and get nothing in return. Even the latest hcf offer by platinum was terrible. It was better to go direct than via Amex platinum. Lazy marketing...

 

[Daver6]

Again, I think this simply comes down to lack of competition in Australia. There really isn't any card that competes with the platinum charge card here, is there? Why would they throw money at customers when you can't exactly just move to the competitors product.

As I understand it, in the US they have lost a lot of customers to the Chase Sapphire card.

 

[Mr_Orange]

Suspect this is due to competition there with the Chase Sapphire card. Given nothing really competes with the Platinum Charge card here, I don't think we'll get getting any gifts.

Again, I think this simply comes down to lack of competition in Australia. There really isn't any card that competes with the platinum charge card here, is there? Why would they throw money at customers when you can't exactly just move to the competitors product.

As I understand it, in the US they have lost a lot of customers to the Chase Sapphire card.

I assume that you are referring specifically to the Chase Sapphire Reserve card, since there is more than one card under the Sapphire name.

 

[Daver6]

I assume that you are referring specifically to the Chase Sapphire Reserve card, since there is more than one card under the Sapphire name.

That's correct.