Is Qantas Business Classic Reward Eligible for Points Upgrade to First Class?

[Alex Bear]

Hi,

I just wanted to check this is normal or an abnormal experience for me.

I've recently booked a business classic reward flight from LAX to SYD.
The app and site both tell me I'm not eligible for a classic reward upgrade to first class.
The call centre advised of the same thing.

I'm obviously grateful for the lie flat seat but I changed my dates to secure this route to try and upgrade to first.

I'm platinum if that helps at all.

Is this the experience for everyone else? I apologise if already asked but I couldn't find an answer.

Thanks

 

[RichardMEL]

That is correct. It is a specific exemption for upgrades from.Reward tickets - no J to F. Sorry.

It's great you got J as a CR

 

[serfty]

The call centre advised of the same thing.

The call centre is correct.

17.1.4 Classic Upgrade Rewards are not available when travelling on:

(a) Business Class International Flight Rewards;

Frequent Flyer Terms and Conditions | Qantas

These Terms and Conditions form the basis of Qantas Frequent Flyer, to protect both Members and the Qantas Group.

www.qantas.com