The Virgin Australia Newbie Questions Thread

[luxury-lizard]

Here it is:

Thank you so much - it worked a "treat" !!!

 

[MelbFlyer]

Seems that family transfers online has been down for over a week - you have to call up and they'll waive fees.

Surely within 24-48hrs it should be fixed up, rather than leaving it for a week+?

 

[Bolter]

Is there a multi-city option for international on the VA website? I'm trying to find fares for SYD-DOH and LHR-SYD but can only see a multi-city option for domestic flights. Thanks.

 

[laffer]

Whats the thought processes on VA availability on QR? I am VA Platinum but doubt it means much. Are seats, if any, being released very close to time?

 

[serfty]

Seems that family transfers online has been down for over a week - you have to call up and they'll waive fees.

Surely within 24-48hrs it should be fixed up, rather than leaving it for a week+?

It's been down disabled for over 6 months, apparently due to fraud ...
Velocity Family Transfers Online Suspended

 

[Simon Overall]

Is there a multi-city option for international on the VA website? I'm trying to find fares for SYD-DOH and LHR-SYD but can only see a multi-city option for domestic flights. Thanks.

Nope

 

[aerokrisflyer]

Collecting with Velocity or Aeroplan Domestically... Hello! I am an Air Canada (AC) Star Alliance Gold member. Newly moved to Australia. I have a Star Alliance Visa Card. I fly within Australia a lot and I'm wondering if, now that I have GOLD Status with AC, is it more advantageous to sign up onto Virgin Velocity Rewards and collect on domestic flights there, or should I continue to collect points on my AC account?

 

[henrus]

Is there a multi-city option for international on the VA website? I'm trying to find fares for SYD-DOH and LHR-SYD but can only see a multi-city option for domestic flights. Thanks.

Yes it's possible, you can manually edit the URL of a domestic multi city to change the destinations from domestic ones to international ones:
https://book.virginaustralia.com/dx...date1=09-25-2025&origin1=LHR&destination1=SYD




It's worth noting pricing is not amazing as those economy are a choice fare compared to $2636 for a return SYD-DOH-LHR-DOH-SYD (Just $42 more).

 

[henrus]

Collecting with Velocity or Aeroplan Domestically... Hello! I am an Air Canada (AC) Star Alliance Gold member. Newly moved to Australia. I have a Star Alliance Visa Card. I fly within Australia a lot and I'm wondering if, now that I have GOLD Status with AC, is it more advantageous to sign up onto Virgin Velocity Rewards and collect on domestic flights there, or should I continue to collect points on my AC account?

If you have Gold status (50K, 75K or Super Elite) with Air Canada you get lounge access on Virgin domestic but no other perks therefore if travelling a lot within Australia it'd make sense to switch over.



It's worth noting that Virgin recently moved to a full revenue based system effectively moving all status earning to the Air Canada equivilient of "Status Qualifying Dollars". To get Gold status on Virgin you'll need to spend AU$6000 on Virgin Australia flights in the first year and then AU$4800 to retain Gold. Points are also earned based on spend with 4 points per every AU$1 spent, you can then redeem them on flights starting from 5,900 points (for a short flight like Sydney to Melbourne under 600 miles - noting this pricing is the starting redemption price).

In short to get the same level status that you hold on AC you'd need to spend $6000 and then for every $1475 spent you'd also get a free flight under 600 miles.