Cost cutting such as removing an olive from the meal/snack service?
I don't know what VA are paying for the snacks they are offering but they are awful. Wife hasn't touched one yet. She keeps bringing the snack home in her pocket.
Surely it's possible to offer something that is appealing and cost effective?
I agree. The cost to supply muffin or a pie compared to the coughpy muesli bar would be negligible and the additional cost could easily be passed on to the customer. Since when did anyone buy a VA flight over a QA flight because it was $3 cheaper..
What they should really do is charge customer based on total weight. As someone who is a fit and healthy 75kgs it drives me insane that I could get charged for an additional 5kg in baggage yet someone who weighs 120kgs doesn't have a problem.
Standard passenger weight is 81kg. Anything under that you should be able to make up in excess baggage, anything over that should be added to your baggage weight and charged accordingly.