Aren't you forgetting that the cracker is just a little polly filler and Qantas is always out to feather its own nest?! Just imagine the cheesy grin on the bean counters who worked out how much extra profit could be made by taking the biscuit!
Jokes aside, my standard
modus operandi is to carry a clean plastic bag or sandwich zip top bag and acquire an extra round of snacks in the QP to be smuggled onto the flight for in flight consumption.
I started this habit when QF removed real butter from domestic business class catering and would defiantly produce healthy grainy bread rolls and butter sachets when the meal tray arrived.
These days one must simply take full responsibility for anticipated catering needs when flying economy or business.
Have you tried:
- asking for a second round of biscuits
- ringing QF to register your feedback
Write directly to Lesley Grant, their head of customer service at the Mascot HQ (Coward St). Don't expect a reply - she doesn't believe in communicating with customers.
My own plan to reward the declining service, price gouging etc of the flying rude roo is to plan sufficient flights in the US on AA to maintain Platinum at minimal cost (I calculate $3,500) , then use cheapest fares available on the day for Oz and any other travel, whatever airline, for remaining flights, and feast and drink at all QPs as often and extensively as possible...
