Click here to view the online version.
____________________________________________________________
Hello Mr xx_X
Enjoy the journey with Qantas
As Australia's leading premium airline, Qantas is committed
to giving you the best possible travel experience. The
exceptional products and services you enjoy throughout your
journey are complemented by the rewards you receive as a Qantas
Frequent Flyer. We've made a variety of changes in the last
few years to give you a broader, more rewarding program,
whilst our investment in the future will deliver you continued
improvements when you fly.
Next Generation Check-in update
This new, intuitive check-in experience has begun as a trial
at Perth domestic airport, with Sydney T3 following in
November and other Qantas domestic airports being introduced
in 2011 and beyond. Experience our new online demonstration.
Program update
We are also making some changes to the program including
enhancements for our most frequent flyers. To view your points
balance and highlights of the changes, view the online version
or read on for more details.
Regards
Norris Carter
Group General Manager Loyalty
____________________________________________________________
Highlights of changes to the program
New Benefits
Easier to reach Silver status for Bronze Frequent Flyers
From 1 October 2010, we're reducing the number of Status credits[1]
required to reach Silver status from 350 to 300. You'll still
need to travel on a minimum of four eligible Qantas or Jetstar
flights[2] during your membership year to reach Silver status.
Easier to retain status for Silver Frequent Flyers
From 1 October 2010, we're reducing the number of Status
credits required by Silver members to keep Silver status from
300 to 250. You'll still need to travel on a minimum of four
eligible Qantas or Jetstar flights during your membership
year to retain Silver status.
Preferential access to Qantas Classic Award seats for
Silver, Gold & Platinum Frequent Flyers
From 4 May 2011, Silver members will receive preferential access,
when available, to selected Qantas Classic Award seats[3].
Platinum and Gold members already receive this benefit and
on selected flights may receive access above Silver and Bronze
members.
Next Generation Check-in benefits for Silver, Gold & Platinum
Frequent Flyers and Qantas Club members
By early 2011, all Silver, Gold and Platinum Frequent Flyers
will receive a new Qantas card and complimentary Q Bag Tags
as a benefit of Next Generation Check-in. Qantas Club members
will receive a new Qantas Club card and can purchase Q Bag
Tags. Gold and Platinum members also receive access to
Premium Security Lanes[4] at selected domestic airports.
Changes to Platinum Frequent Flyer benefits at 2,100
Status credits
Complimentary Partner Gold membership, available to Platinum
members when 2,100 Status credits are reached in one
membership year, now includes the ability to nominate any
family member or friend for complimentary Gold membership.
This benefit is available at 2,100 Status credits until
3 May 2011.
New Platinum Frequent Flyer benefits at 2,400 Status credits
From 1 October 2010, Platinum members who reach 2,400 Status
credits in one membership year and have not nominated a partner,
family member or friend for complimentary Gold membership at
2,100 Status credits, can choose from a range of rewards.
Choices are:
- complimentary Gold membership for your partner, family member
or friend or
- three complimentary Qantas Valet Parking or Qantas Chauffeured
Transfer invitations[5] or
- a bonus of 50,000 Qantas Frequent Flyer points
Other changes
Domestic complimentary checked baggage allowance changes
For bookings made after 1 December 2010, for travel from
1 June 2011, Qantas is introducing a piece and weight
allowance to domestic checked baggage[6]. This means that all
Qantas customers will have a piece limit, as well as weight
limits, applied to their complimentary checked baggage
entitlements. When these changes take effect, the additional
checked baggage allowances provided to Silver, Gold and
Platinum Frequent Flyers and Qantas Club members will also
change.
Fee changes
Some new program fees are being introduced and some existing
fees are changing from 1 December 2010, with others changing
from 4 May 2011. Most fees can be avoided if you manage your
awards at qantas.com
View all program fees
Domestic check-in changes for Silver Frequent Flyers and
Qantas Club members
From 1 February 2011, with the introduction of Next Generation
Check-in benefits, access to priority check-in counters at
domestic airports will no longer be available for Silver
Frequent Flyers and Qantas Club members. This privilege
will still be available for Qantas international flights.
Lounge access changes for Platinum Frequent Flyers
From 1 February 2011, Platinum Frequent Flyers must be
travelling on a Qantas, Jetstar or oneworld(r) flight to
access any Qantas Domestic or International Lounge[7].
View more information on the changes to the program.
___________________________________
Important information
1. Status credits are earned on eligible flights with
Qantas, QantasLink, Jetstar Airlines, oneworld(r) alliance
airlines and Air Pacific. For eligible flights, see
qantas.com/terms
2. A minimum of at least four eligible flights with a QF or
JQ flight number on your ticket is required in each membership
year to move to a higher membership level.
3. Preferential access will be provided, when available, to
selected Qantas Classic Award seats for Gold and Platinum
members and, from 4 May 2011, for Silver members. On selected
flights, preferential access provided to Gold and Platinum
members may be above the access available to Silver and
Bronze members. Qantas & Partner Classic Award seat
availability is limited and some flights may not have any
Classic Award seats. When seats are available, preferential
access is provided at qantas.com and from Qantas Telephone
Sales and Qantas offices, excluding some international
locations. (Award Assistance Fee applies to assisted
bookings).
4. Premium Security Lanes are available weekdays during
peak periods in Brisbane, Melbourne, Perth and Sydney (T3)
domestic airports.
5. Qantas Valet Parking and Qantas Chauffeured Transfer
invitations can only be redeemed at selected domestic
airports and conditions apply. See qantas.com/platinum
for details.
6. Extra checked baggage allowance is only available on Qantas
operated jet flights with a QF flight number on your ticket.
Size and weight restrictions apply. Visit qantas.com/baggage
for full details. Current baggage privileges apply for travel
until 31 May 2011.
7. Qantas Lounge access. From 1 February 2011, Platinum
members must be travelling onward that day on a flight
with a QF, JQ or oneworld(r) flight number on their ticket.
Other lounge access conditions apply. See qantas.com/qantasclub
To view, or make changes to, the full list of email types
you're currently subscribed to, log in to Your Profile at
qantas.com.
Or unsubscribe from Membership updates only.
Do not reply to this email.
