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Indeed. I don't entirely blame the agent. They have no idea. It's just not there for them. What else can they say? They aren't exactly trained to troubleshoot! 🥹! But gee - I'd love to meet one who says. oh wow. You must have spent hours working this all out. Let me see if I can ask my...

Yes - I am aware of the married segment thing. But this is actually a completely new inward bound journey from Frankfurt Such an alchemy...

Having been told countless times by multiple booking agents assisting with OWA booking changes that that flight "isn't available in my class (J)" despite the fact that I can see it, I am looking for the definite reason why this could be. You like me have probably been blankly told that the...

I'm not really too sure how good a release this is for J. I already had an OWA booking but wanted to change the dates. Hit all the normal issues (plus 500 errors!). I had the near-perfect itinerary including amazingly a QF flight into Syd from HK>. But yet again - no J availability for QF or...

Sure does. Quite a sleight of hand it seems. Why am I not surprised? Am I unreasonable to think that more QF flights could mean it may be easier to get back to Australia any other way than via Jetstar (no use for an OWA) or via Timbuctoo and Jetstar?

It only took 5m mins to be hung up on (sigh)...... Honest, Being polite....

Just totally brick walls with 500 errors.. I have a call into the call center but if they are also under pressure who knows the chaos and the risks of errirs - especially with their track record over the last year.... Maybe wait a day, I think.....

Thnx - this is with points tho. I should have mentioned...

Thnx so much. Yes same PNR. I can avoid the journey through LAX going but not coming back, at the moment. Good to know.

Hi - I'd like to turn this upside down. Returning from NY via LA - Can we check through from NY and avoid the departure circus in LA? Flights with AA and I'm looking at a 3 hour transit Thanks!

🤣 Them's the breaks. Thanks tho. Back to the drawing board. We could just book a later departure from LAX but the NZ one looks interesting. Will expolore. Thnx

I am looking at booking a paid ticket Syd-JFK via LAX using SkyScanner. It would be operated by AA, codeshare QF & BA. The transit time in LA is only 90mins which feels a bit scary but, worse, I have been someone (who may not really know) that you have to offload the luggage in LAX and go...

Abandon hope all ye who enter here! (Dante's Inferno)

Congratulations on the initiative and perseverance. This is a bit of a concern, though…

Thanks! :).

Following up on this from a previous post:. I went to the JAL site to check the status of a OWA booking. It's all there and ticketed but every flight on the itinerary shows U class!! What is that? Everywhere else correctly shows J. Thanks!

Yes - I have had this question too. My answer isn't definitive and I haven't actually worked through the process but it is high on my To Do's after the last few months. If all else fails I would contact the FF centre or maybe even the new 'support' for OWA ticketing announced today. 1st; Go...

Can't wait to see if there will be some real-life benefits. The OWA journey over the last few months has truly aged me and I am still nervous even though it is properly ticketed! If callers who have rung multiple times are re-routed to the new support team I'd have been at the head of the...

Oh boy....

No you aren't Mr H. Since Covid I have only flown QANTAS domestically and internationally, - all paid/economy - and once SQ. By far and away, despite the management's best attempts to destroy my faith at times, we found the QF staff and crew were excellent and went out of their way to help...