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It's still possible but getting somebody who understands the request and what's required is hard. I think it took me about 10 phone calls including a demand that Amex return over 750,000 points that 'disappeared' when one agent did the wrong thing and left them in the old account that was...

Thank you! PM sent 😁😁

Velocity has been different than some because historically, the program awards the same SC on partner flights as on VA metal or codes. For many years now, Qantas has introduced a combination of increased SC earn on some QF codes and JV markets, and reduced SC earn on other partner flight...

I've long wondered how viable it's been for Velocity to give high status to people who mainly earn on partners, because the revenues are mainly going elsewhere and the partner is basically just paying Velocity an accrual fee for the points. A few accrual fees isn't much at all, despite needing a...

Thanks very much for offering to the AFF community, Danger! If you still have one pass left, I'd love to take it as it'd come in handy for an AC flight from Montreal in a couple of weeks.

To care about those awards would be the ultimate pursuit of vanity, given they are issued by a company known for charging airlines 'consulting fees' in return for those awards and star ratings. You might recall how Lufthansa was crowned a 5* airline at a time where its best long-haul business...

As a tip for your flights beyond Vancouver, you can also redeem Qantas points on WestJet. The agreement only allows for economy redemptions on WestJet, but you can buy upgrades during check-in and they're often very cheap.

Or the Star Alliance Lounge (which is in the terminal where SQ departs from), or thr AC lounge if you can be bothered walking that far (ditto the walking comment for the United lounge).

I would add too that just because a flight is open for booking as a reward seat through Virgin Atlantic Flying Club or other partners like Delta SkyMiles, there's no guarantee that it's also available through Velocity. Found that recently trying to book multiple flights from JFK to LHR in...

The missing points form said that the flight had already been credited, so I had to email with a list of flights.

This keeps happening to me and it's getting rather annoying keeping up with them all. I have flights from 24 September still showing 0. Will give it 1 more week before complaining, but I had to complain last time so was hoping it would sort itself out.

Bumped into John Borghetti the other week in the Qantas domestic biz lounge in BNE. For those who don't recognise the irony, he was formerly CEO of Virgin Australia (which he transformed out of Virgin Blue). These days, he's chairman of Crown. Maybe Crown needs to spend a bit more on flights...

Facebook - they reply quite quickly.

They can definitely sort things out via the contact centre beforehand. I was travelling on 2x one-way bookings and had a companion booked on a separate single return ticket. The contact centre was able to TCP the bookings which meant that we could complete online check-in together (it showed...

Just had a look across my 4 cards and it's showing total savings of just under $9,700. Definitely a lot less lately, though. I guess I can't complain given 2 of my cards are fee free, one is a discounted fee and one is full fee but offset by a travel credit of greater value. Still doesn't change...

I've seen this with other payment processors and I think it relates to chargeback risk. If a travel provider goes bankrupt or into administration (Bonza, Rex, Tigerair, Virgin Australia a few years back, etc etc) and you don't get what you paid for, a credit card chargeback is one recourse via...

As another tip, always keep the dining receipt and credit card slip when dining at one of these venues. Had to submit a manual claim after dining in Chicago and needed this to get the cashback. Fortunately, I usually keep all receipts! 😊

Popped up for me today on Plat Edge! Essentially 5 MR per $1 on top of the usual earn rate. More than makes up for the abysmal regular earn rate on the card outside of the bonus categories!

I used to love United MileagePlus... but I haven't touched the program for years given the long line of changes. Etihad's latest changes (which even require a flight each year to keep points alive, not just earning / spending activity) are so terrible that I've gone from a top tier member in the...

Gazman $120 / $20, in store and online Kate Spade $400 / $80, in store and online Coach $500 / $100, online only (may be an old offer, I don't watch them that closely)