Read the Fine Print

[Mg1974]

I have been a platinum charge member for over 20 years. One of the benefits is the $200 aud dinning credit that can be used overseas. I recently dinned at a participating restaurant. I asked my partner to use their card as I did not have my card (primary) with me. A few days later I checked my account to see if credit had been applied and it had not. I then read fine print on dinning credit and realised only primary card be used to take advantage of dinning credit. Please everyone with this benefit don’t get caught out like me. I contacted American Express and they refused to do anything about at all. Very disappointing indeed.

 

[lilkid28]

Would be handy to have the card in Apple/Google Pay for next time.

Welcome to AFF!

 

[ChrisFlyer]

As another tip, always keep the dining receipt and credit card slip when dining at one of these venues. Had to submit a manual claim after dining in Chicago and needed this to get the cashback. Fortunately, I usually keep all receipts!

 

[Chicken]

I then read fine print on dinning credit and realised only primary card be used to take advantage of dinning credit. Please everyone with this benefit don’t get caught out like me.

Ah, you are one of those who don't read terms and conditions? Make sure you read them, because they often have different conditions. Flybuys do their gift cards differently everytime as well.