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Hi @bagman I can confirm we're back onboard after the new year break, ready to assist :) We try to get back to you as soon as possible, but with especially complex requests such as Oneworld Classic Rewards it can take longer. We'll aim to provide an assessment within 5 business days of your...

Thank you everyone for your comments and feedback. All opinions are greatly appreciated! The winners of our giveaway are @patrickw and @Flyfrequently - thank you again for those who expressed interest! Also, I'd like to hopefully clear up a few prevailing questions. - We have no problem if...

We’re pleased to announce that AFF is launching a new service that we think will be useful to some of our members: assistance with building the optimal Qantas status run! If you need a few more status credits to earn or maintain Qantas Frequent Flyer status, this personalised service will find...

Hi @nomadscientist We're having a look at what's causing this issue, and we'll get back to you shortly