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I am not a wine snob, and only drink white or sparking, but have never had any issue with the taste at any Virgin Lounge, and that is many 100s of visits. Reds I can understand, is often a different animal. :D Given they run a large wine club, they'd have more leverage than most, and really...

Nothing about the booking process seemed out of the ordinary, my points were deducted/credit card charged and I wrote down my VA Ref #... received an email with my booking confirmation and logged into the UA website to select my seats. Still looked fine and all of our info was on both booking...

Was news to me until today, based on Matt's email, and it is not posted ANYWHERE on this thread and seemed very relevant to this thread. Lucky you. to be well ahead of the curve.

Seems like seats.aero might also be getting monstered as well by airlines, according to Matt Graham- Air Canada sends “cease and desist” letter to Seats.aero Around a week ago, Air Canada’s lawyers also sent a letter to Seats.aero requesting they “cease and desist” scraping award availability...

Why are the majors actively stopping access to award seats all of a sudden? Seems like a huge loss to Expert Flyer etc.

IMHO their timing was dumber than dirt. Qantas on the back foot all year meant changing NOTHING was savvy policy. Retain a bunch of happy Velocity campers, AND steal a bit of market share off QF as some folks there were disaffected. Revenues strong all year 2024 for Virgin. Revenues will...

A real shame there was not a 5th option in red - I'd have ticked that - I'll likely upgrade to a higher status tier I'll likely keep the same status tier that I currently have I'll likely downgrade to a lower status tier I don't fly Virgin Australia enough to earn status anyway Far too much...

Virgin have bungled this big time.

SVX26 worked fine on Biz class return SYD-ADL-SYD and mid-December too - perfect for Xmas visit! - 110 SC $347 down to $317 each way, cheaper than usual, and if the current Cashback of 5% also works, they get down to about $300 each way. Cashback says - Cashback is ineligible on the...

They have NOT sent me any data. And hence have every right to be annoyed. Please do not lecture me (for the FOURTH time so far - I heard you the FIRST time) on how I communicate with merchants. I like email, and that has always worked just fine in the past. I do not 'jump onto' chats -...

Beavis and Butthead appear in charge of the collation of this bungled brain fart idea. . If THEY set an arbitrary target to reach of SC earned, appalling when asked directly by members FOR that tally, that THEY cannot provide it. So no-one has received from Velocity the ACTUAL number of SC...

I've never 'jumped onto live chat' and am not starting now. I email the Platinum email. That's what they are allegedly for. Clearly this thought bubble was not thought out, and Plat Line has no clue.

1. Not 'upset' - just annoyed these wallies have not ADVISED my valid SC despite 3 emails, and I may well qualify anyway .. who would know with that loopy system they devised. I'm Plat to mid 2025 already, so will not lose any sleep over this mess. But I am upset for other LOYAL Plats etc that...

They are simply stating what ACCC will readily see - it is Qatar's clumsy back door tactic to double their flights to here after that was rejected publicly in recent times. There is no Virgin staffing employment on the wet lease services - correct? So the only loser can be Qantas. All bonus...

Proving exactly what I posted - regular flyers do not have a CLUE what their SC 11 year tally is. Typical Virgin Brain Fart .. one arm rushes out a poorly thought through half baked policy, and the other arms have done no background work on offering an accurate summary of HOW MANY SC one has...

The deal has been slammed by Qantas pilots’ union the Australian and International Pilots Association (AIPA), whose president Tony Lucas labelled it a “workaround of bilateral agreements” and of Australian jobs. “The entire thing just feels like a bit of a sham arrangement. The government...

Yep, and Qantas will be rolling out a Status Match promo as we speak. They'll be laughing their heads off over this mess. A rare bright spot, in a truly Annus Horribilus for them. Handed to them on a silver platter.

Very few here, from reading this long 27 page thread. Virgin are now simply driving off a decent chunk of once loyal clients in a period that Qantas has been getting hammered on every front. With an IPO on the near horizon keeping EVERY rusted on Virgin flyer rusted on, should have been target...

Yes, WHOSE lifetime!

Only if Virgin get involved can it be complicated. Ten young airheads with zero experience in such programs, all finger popping vague concepts at meetings, creates these half-baked loopy plans. :( All it has done is ALIENATE and annoy a lot of folks once very loyal to Virgin. Genius...