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I don't think anyone is arguing that average fleet age is the only factor, but it has to be considered as a key metric for airlines if only for the fact that aircraft have a finite life (in flight hours and cycles) and are very expensive to replace. It is different to most other industries in...

Definitely. I used to do a few India flights and I actually thought everyone was well behaved, but it's very unpopular. In actual fact, so bad was it that SQ used to have a rule that if cabin crew called in sick for an India flight, they were still forced to take the trip once they recovered...

I generally get very good service on Australia flights, but notice that it's always a notch better on the 777 or A380s, for reasons I've already shared above in the thread. Australia is considered a long-haul destination and I find service is just as good as what I get on flights to Europe or...

I've heard the same. I gather they're quite demanding flights in that they are service intensive (eg two meal services on a 6.5hr flight), the layovers are quite short and the jet-lag can be quite bad (as we all know after doing those short overnights ex SIN). The biggest factor may be that...

This is correct and the issue is that contact centres sit under operations and yield management sits within commercial. The contact centre agents will send the chaser (which is an email), but chances are yield management will not release a seat if they are confident they can fill it with a...

Frustrating - and just not up to the standard expected of SQ. It shows a lack of lateral thinking and communication between the crew. You'll also notice that on the B777 and A380, there will be a Chief Steward/ess (red) devoted to leading cabin service in F/R and another leading the J cabin...

Yes, that's right. All crew are trained on the 350 but they have a smaller contingent trained for the B777 and A380. Being older aircraft, most of the crew have been trained on these fleets for many years, so there's a much higher likelihood of senior crew too. And being a smaller pool, there's...

This is a different menu to what I had when I was last there 3 weeks ago. Miserable indeed - the HK steamed fish on the previous menu was actually pretty good for a late lunch. The above is all just bulk carbs or self-serve slop from the J section. Have they gotten rid of the a-la-carte chef?

So...I probably know a little more than most about what's been going on here so I'll step in with a bit of a defence. Without saying too much, SQ has had a lot of problems with their caterers. In Singapore, 80% of the staff at Sats left during the pandemic. For most, that meant permanently...

Here's the current plan for now through until FY29 for both QF and JQ.

What time is your SQ flight ex Singapore the following day? If you're arriving late evening on QF 1 and then have a morning flight on SQ, my experience is that SQ is more likely to be flexible with allowing you earlier access to TPR/F Lounge. They generally try to be quite flexible with F...

Thanks for the trip down memory lane, dajop. I probably prefer the current wine list overall. Paringa is an interesting choice on that menu...great food there, but I've never thought their wines were particularly good.

I thought this too, but was told by someone quite senior in QF fleet planning that this isn't something they have a scenario for in their plans.

I rate the French reds they currently have in F very highly - Rauzan-Segla is almost like a mini Chateau Margaux. I'm also a big fan of the Albert Bichot Grand Cru. I agree The Bogan has no place on the wine list. Their J wines on the other hand...no thank you.

@Cruiser Elite I've complained three times now about the wine in the MEL F lounge in the last 6 months and each time I'm back it's the same so I'm not sure there's anything more I can do. I can only say the same thing so many times. Moet seems to have replaced the Mumm though, but I consider...

Just remember that according to the current order book, there are only 20 A321 XLRs on order to replace 75 B737-800s between now and 2029. The bulk of 737 replacements won't happen until well into the 2030s.

That's unfortunate. SQ loads its champagne in Singapore, with the expectation that there should be enough stock for the return sector. Obviously it was well enjoyed on the inbound sector the previous day... That's very disappointing for you, and no excuse really, so I'd suggest you write in to...

Probably a good chance. Well done, enjoy the experience.

It's far from simple. There's a lot of smoke and mirrors and headline figures that have deceived the market. But Qantas was no victim. How bad it sounds is purely a function of whether you think the average fleet age doubling from just over 7 years in 2013 to close to 15 years in 2022 is a bad...

You're right, but don't think this isn't of Alan Joyce's making. He inherited an order of 65 B787s made by his predecessor in 2005. 18 years later, the QF Group has only taken delivery of 22 of them, with 11 each for Qantas and Jetstar. Qantas has another 3 waiting for delivery, delayed by...