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Thanks a333j. I found the relevant section in the upgrademe premium bid t & C (I was previously looking in the regular ff t & c). Bit of a bummer that.

Can anyone confirm whether you earn points and sc's on the original fare purchased or on the upgraded fare (when using Upgrade Me Premium bid)??? I have had a quick look through the t & C and didn't see anything definitive other than for upgrades using points. To me it looks like you might as...

I am currently in the lounge in Perth with the family. Geez it needs a revamp. Does anyone know if there are plans to renovate Perth? Food selection is pretty ordinary too - only hot food is chicken and corn soup.

I would agree with that, so it goes to the next part of why he didn't look into finding out why he wasn't getting his statement via email. I would say that he was overly interested in his balance until he lost it!!

I have only had to chase up hertz and that was for the first time I used them - the last 3 times have credited without a problem. Don't know whether that is due to being member of gold presidents circle or not.

Whilst I feel for the OP in losing that many points, if he gets his monthly statement by paper, he obviously doesn't read it well enough to notice the warning about the imminent loss of points, and if he received it via email (which would end up going to daughter) why wouldn't he either ring...

As the american express ad used to say "don't leave home without it". I would never travel without insurance. Even though I have been lucky so far and haven't needed it, it's still one of the first things I organise. It just gives you peace of mind.

Gidday all, looking forward to adding my two cents worth to upcoming threads. Heading off to Perth on Wednesday with the family in VA J to meet 2 of my 3 newly found brothers. All very exciting.

That would be nice, but I wouldn't hold my breath. From what I have heard, they only open it up when down stairs is busting at the seams.