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And further update: no issues at the Singapore J lounge either!

Update: no issues getting into the MEL Int J lounge - my friend just showed his Jetstar boarding pass and email confirmation that he received in August, and that was perfectly sufficient it seems. So it appears lounge passes just need to be linked before the pass expiry date, even if the flight...

Likewise, I had to undergo address verification too for my GT application recently, though didn't need to provide a statement as we completed a three way phone verification instead.

My experience with VA has consistently been that the card fee is not refunded, and this is across different card issuers and networks. FWIW, the fare and the card fee appear as separate transactions as part of the original purchase. The refund amount matches the fare charge.

Hi @serfty, if no one else wants them, I'd love to take them off you and pass them onto my friend (I have his QFF details). Thanks!

I have a bunch of SkyBus tickets for kids that I don't need (got them as part of a 3rd party promo), so happy to give them away to any existing and reasonably active members. I have three with me right now, and will be getting a few more over the next week or so. The ticket is just a QR code...

Yes I encountered this with my recent application (first card). Called them up, explained that I didn't have a US tax record and that the application was a Global Transfer application. The agent (offshore I believe) understood immediately and transferred me through to a GT specialist (onshore)...

It's not exactly the same but for what it's worth, I'm currently booked to fly domestic business for a couple of legs, international business for a few more, before ending with a final leg in domestic economy due to availability, all on a single rewards ticket. The "Fare Type" shown on each...

Yes agree! I can't see how they can justify the processing of a card payment as a service rendered in its own right, but can't say I've ever challenged them on this either (mainly because I worry about the taxes and points being held hostage, so I've always just written this off as ransom...

Yep agree, all their channels charge money if you request to be assigned a space seat (at least officially), even at check in. I've lucked out a couple of times though with having it automatically assigned during online check in (though if I recall correctly, I wasn't able to choose a different...

Yep understand that it's out of the alliance now, but transition out arrangements in agreements sometimes have a long tail so I wasn't sure if something may still be binding there. An example of this is mileage crediting, which can happen for quite some time after termination (typically no more...

Throwing in my 2c. @RooFlyer makes an interesting legal argument, if nothing else, in that was LATAM ever a party to the contract between the passenger and Qantas? If not, what right does the passenger have to ask LATAM to do anything? The only reason why LATAM needs to do anything at all for...

As others have mentioned, the seat itself is exactly the same as a normal seat, just with more legroom. It does make a fair bit of difference if you're tall, but not enough to make it that much easier to shuffle in and out of the row from a window seat - hopefully that's a good guide. Etihad...

Do you know if you purchased reward seats or used points plus pay? This will make a difference in terms of the rules that apply. If you don't know, we might be able to help you figure that out if you tell us where you are flying from and to, and how many points you spent per passenger.

I admire your honesty! I would've just pocketed it without making a sound (and I would justify it as swings and roundabouts - e.g. compensation for all the times my AY coded BA operated flights were refused credit)

Yes this thread has been fascinating! I agree, there's something not quite right with the timeline it seems. If the person referred to in that article is indeed the OP, then a rough chronology seems to be: 2002: OP joins QFF ~2003-2012: OP holds SG 2012-2018: OP holds WP and achieves LTG May...

And success! Refund form filled in around 24 July. No acknowledgement of any sort received. I got anxious two weeks in and asked for an update via live chat. Live chat agents were horribly rude - literally told me to just wait, that there's nothing they could do, there's no way for me or them...

Got a mate flying with his family to Europe over Christmas, and their first and last segments are on QF, so would love to have some passes (ideally 3, but will take any number) on their behalf if possible! Thanks :)

Might just be that the only seats left are the blocked bassinet seats, which won't be assigned until the day of departure. Some discussion here: Seat Access [1G/J & 3G/J blocked on the Jetstar 787]

Sounds like you got a below average agent unfortunately, so the best solution would've been to just hang up and call again. They do have internal policies and processes to open up award space (on VA operated flights) in the event of an involuntary cancellation; the alternate flights do not need...