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I tried the chat functionality today - but apparently there were no representatives available, it directed me to the phone number. So I called (the Insurance number), and they told me I had to call the Everyday Rewards number. Everyday Rewards told me I had to call the Insurance number. So, I...

Bumping this. I still have two policies for which I'm yet to receive the bonus (fourth and fifth). I don't recall anything with the T&C's saying it was limited three times. Anyone else chased up via phone/other method?

Yeah, I've also found them good for pre-existing. Travel Insurance Direct has the TIDTHANKS, too.

I've always had to chase the points for these types of promotions (i.e. giftcards purchased through the gift card website) - so I typically avoid them now, given the low ROI.

I’ll shoot you a PM

I'm about to wrap up my 365 Day everyday (Woolies) mobile long expiry, and it looks like I'm going to move across to the Voda(fail?) 365 day option (on sale from tomorrow at Woolies for $150). Before I do, it looks like I'll have roughly ~50GB data left - if you're with everyday mobile and...

Lotus biscuit 8 pack for me.

In my experience, given Qantas Wine can't seem to properly deliver wine to normal addresses - they shouldn't try an expand their offerings to duty free pick up. Even though I stated on here "never again", I gave them another shot for a Champagne order for Christmas just gone. After weeks of no...

Strata fees do it for me . . .

Me too.

Also throwing my link in ring, too; Qantas Ultimate - 100,000 QFF Points The $450 annual fee is offset by the $450 Qantas credit you receive, so it's a nice haul of sign up points, once you've met eligible spend. One of the reasons I've kept this card so long, is for the "Amex Offers"...

One of the main reasons industry ombudsman organisations such as AFCA and TIO were established, were that they could be used for those without legal knowledge. Of course, if you wish you to progress other avenues, then yes - legal knowledge is required.

Lodge a complaint with AFCA. Can be done reasonably quickly and easily online. Just search for "Sumitomo" - they haven't updated the "trading as Tick" selection, but you should be fine if you set it out in your complaint. Just keep escalating and disputing it through AFCA. IIRC, every time...

Really impressive - I had my doubts about BQB-MEL, but looks like it's been a success for JQ.

Between this and the Velocity offer - they really must be having difficulties selling the packages!!!

CBR? ;)

The effectiveness is absolutely useless. I have tried to use them a few times - first instance, they just forwarded my complaint back to the airline (without chasing it up), and the second time they didn't even respond to my complaint. It appears it is staffed by one or two team members, who...

100%. I recently had some time on my hands, so sent an email to my Federal MP, Patrick Gorman asking if the Government were going to set up a proper ombudsman or introduce something similar to EU 261. Got no response after quite a while, so tried to chase it up. First response (phone call): It...

On a related note - does anyone have issues with the QF app on the Apple Watch? Regularly logs itself out, and says that I need to open the app on my phone....

This is a massive loss for the AFR! I wonder where he's off to next . . .