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The verdict on this issue is, it's specific to the QF website newer booking engine. The website is making the assumption that BA P class (W award) is first class and therefore it is forcing the first class taxes/fuel fines on the W award. QF uses P class for F awards... so it's obvious where the...

Send me the booking reference, full pax name, SQ number and VA number privately. I'll get someone to change it for you.

You're supposed to be able to as of late last year. Is this a ticket issued by SQ? ie. ticket number starting with 618

CX has stopped at 28/11 for long haul. Nothing beyond that except for diamond members.

You can enter both the SQ and VA numbers to get both benefits. It should let you do this online too, the SQ website was recently updated to allow it.

I can agree with the fact 15below thinks a dummy passive segment is a live segment and therefore comms being sent accordingly being a system limitation. However, your live seats were likely cancelled as part of the refund process triggered by your unauthorised charge chargeback request to Amex...

I've had success with as many as 6 J seats on QF11/12 and as many as 4 J seats on the B789 North America services for a platinum, so it is possible. It's route dependent though - some routes are effectively capped at 2 J seats. Some services also have blackouts.

I can confirm it was not a married segment issue at all - I had made the assumption that the HND-GMP was supposed to be connecting within 24 hours in Tokyo but it wasn't. For privacy reasons I'm not going to disclose the exact issue nor the resolution as it was not simple and it would give away...

It's likely that you may have inadvertently done a chargeback on legitimate charges and unfortunately with the 3 major card schemes, the majority of airlines will default to refunding the ticket if you state the transaction was unauthorised as there's no debate to be had for unauthorised...

Use the multi city tool and book SYD-MEL (or any other AU domestic flight) for some date before the HND-SYD, and then HND-SYD. You MUST fly the SYD-MEL however, that's the catch. You're basically spending an extra 8000 QF points to save 480 AUD+whatever the cost of the domestic flight is which...

JL charges fuel fines ex-JP (approx 480 AUD) but not ex-AU. You can get around it by ticketing say a SYD-MEL QF domestic before the HND-SYD, but you must fly the SYD-MEL.

A common problem... QF regularly blocks connections between BA and QF domestic both on commercial and awards. You can do the SYD-MEL in Y, but it has to be done over the phone.

The multi city tool is charging you correctly. For point of commencement Australia, the QF YQ for AU-SIN and vice versa in Y is 45 AUD and the QF YQ for AU domestic/trans tasman J or Y is 14 AUD, so the 59 AUD YQ shown for QF is correct. The BA YQ for SYD-SIN in W or Y and vice versa is 135...

QF awards on BA get 1 piece at 23kg in Y. You get 2 pieces at 32kg if you're oneworld sapphire or emerald and this allowance applies to everyone on the same PNR. QF awards on AA wholly domestic/transborder itineraries (eg. LAX-MIA-YUL or SEA-DFW) get zero pieces in Y, however if you have status...

As @billbro has already mentioned, the contact centres struggled with this scenario, for a reason. The contact centre operators don't have the access to do what was done in this scenario.

Well QF did give away the F cabin as redemptions when they first changed the aircraft to an A388... it was possible to book 9 P class redemptions at one point on one flight.

Looking at the loads on that date, it's unlikely you'll clear.

Do you mean the amount you would've owed in MYR currency vs AUD currency? If yes, then that's OK. I thought you meant you owed 0 AUD which would suggest a stuff up.

This is unusual if you've added segments, which I assume you have, considering you changed origin?

Have you been given the tax amount you need to pay?