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An openly gay CEO who led the marriage equality campaign by donating $1m of his own, matched by QF's $1m gets physically assaulted on stage yet people here are defending death threats or his home being vandalised? There is no excuse, it's abhorrent behaviour.

@ChrisMars A fellow AFTer reported that the QF london ticketing office found an alternative connection for this exact issue. I imagine EU rules mean they are more likely to help you. See https://www.flyertalk.com/forum/qantas-frequent-flyer/2085304-massive-shoutout-qf-london-call-staff.html...

Most inbound call centres cannot call outbound. It's not like having a phone you can just dial in and out of, it's complete automated, so this doesn't surprise me. They would also need to ensure the outbound call is recorded.

The foreign call centres have been trained to make a commercial class booking and another in an award class. At least that's what Fiji was. As I previously documented, this is completely incorrect and there will be no request to the droid made. I don't know who they call. Is it a local agent, a...

It can be done, however I have little faith in call centre agents managing this for you. The fields are mentioned here Using Status Benefits & Earning Points with Different Programs I would simply leave everything as is and use your QR card to enter the lounge. They may say they need to add it...

This I cannot answer.

Persistence pays off!

HUACA until you get HBA. It can easily be done. I've had complex multi sector awards changes, but every time I got Fiji I would HUACA.

BA have done this for years (except F) https://www.britishairways.com/en-gb/executive-club/spending-avios/reward-flights On all our British Airways flights to and from London Heathrow and London Gatwick we guarantee a minimum number of reward seats. We offer at least 8 seats in economy (Euro...

+1. People can bash QF and AJ all they want, but look at BA, Easyjet, LHR, AMS, ARN to see this is a global issue.

Downgrades and bumped.

Travel insurance will calculate a cash value of the points. This is generally worse than what the airline may give you as an estimate, so useful to find out and counter.

This is a common and incorrect misconception. Under Travel Inconvenience which relates to misconnects, you'll often find a maximum set limit and it only covers the flight originally purchased. Many think you can just buy a revenue ticket but that is not the case. In the case of points, if...

Sounds like an award and they need to be rebooked in the award class. QF can’t make awards available on QR and sadly this is an issue with partner awards. On a commercial fare QF would have to reaccommodated you, even on their own metal. Given school holidays and cabins running full, this would...

IME F seats break often. As JB747, on two occasions my broken seat was occupied on board by a staff member. Didn't bother or affect me other than being in a different window seat.

Given the current state of AMS, it’s probably worth avoiding KLM atm

HUACA You can def use points https://www.qantas.com/au/en/frequent-flyer/partners/air-tahiti-nui.html?tabId=use-points However, this is an issue... When I recently booked EK F the agent said the award must be on the EK prime flight number, not QF codeshare. That could be the reason.

I just looked at the QF PDS. Travel Delay is a merely $1,500. If you have to stay somewhere because of a delayed flight or Covid it come sunder Travel Delay. Generally you are looking for: Medical and Covid - Unlimited Travel Delay - Enough to cover 5-10 nights of extra accomm And the sub...

Always buy wine. These offers are tiered, so the best value is the maximum purchase. Remember FF101: Never buy points speculatively, only if you plan to immediately redeem them which isn't easy atm!

On QF metal, if they cancel the flight, they will generally rebook you. On other partners you're left to find our own new availability.