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Haven't left QF yet but am giving the prospect increasing attention. Have felt patronised ever since the former CEO memorably alleged that some of our passengers aren't "match-fit", when it was his airline that had lost its mojo! I'm heartily sick of the 8 days of emails telling me how to...

Not really concerned about the dress code, but I am concerned that staff at the BNE International “lounge” claim that there has never been a Business Lounge at BNE Int?! Am I dreaming? Surely there WAS a Business Lounge at BNE Int? Please correct me if I am misremembering …

You can outsource the function but you can't outsource accountability!

I assume I've not been the only one to get these 'tantalising' messages from "QANTAS." I note the message – which I've received twice – comes from their apparently brand-new email address "Qantas-Gift Has anyone else received this? Universite Pau is a respectable French university in the...

On a couple of occasions when I've been close enough, I've said very calmly and quietly "excuse me, I think you've left your bags behind." It worked and received warm thumbs-ups from adjacent pax. It happens not only in Business bins but in yhe very front of Y, where they cause further...

So, 3 nights ago, I waited until after midnight and was able to get through to the QF Premium Service desk where an extremely efficient and helpful agent -- along with extensive backup from a support team – spent 70 minutes working with me and the Voucher numbers QF was showing on my Manage...

I have 2 Travel Passes ... apparently. I thought I had completely used them up but now I can't verify because I get into an endless "forgot your password loop." Can call the QF desk because theyre only taking calls from pax travelling in next 24 hours!

After a massive reorganisation of our itineraries, we entered France by rail from uk and were required to show very little documentation at all, although the queues were interminable there as elsewhere. The suggestion from French colleagues was that AustraliA’s “special status” may have as much...

That's what I'd been thinking, but "7 days after diagnosis" works in Australia but France has declared Australia to be in the Orange Zone [see below] and requires us to "hereby declare on my honour that I have no knowledge of having been in contact with a confirmed case of COVID-19 during the...

We are having to change bookings due to recent COVID +ve RAT. Will be >7 days clear on first flight out but having trouble discerning whether the TIMATIC country-summaries refer EXCLUSIVELY to Entry OR also to Transit. Can anyone comment? Best-looking itinerary at the moment is Lufthansa from...

Arriving at CDG (via DXB) for an overnight transit (@airport hotel) before onward flight to Reykjavik KEF. Both fully vaxxed but each of us just over a recent dose of COVID. The French declaration form seems more interested in ‘contact’ than in personal status. Any advice?

Many thanks RichardMEL; that's good to hear. I noted that the T&Cs explicitly exclude Jetstar. Good to know QF FlightPass is OK as well: I have a few of those after being hyper-organised with my international travel plans for 2020!

Dumb Qn I realise ... but does that explicitly mean that paying with either a QF Flight Credit or a QF Flight Pass would be ineligible? And does it not say somewhere that it's restricted to QF Metal (or is it QF flight numbers??). One of the trips I'm looking at is the BNE-CBR route, where...

Yes, that’s exactly what I meant Thanks

Thanks BudgetFly. What I need to do before I travel | COVID-19 and the border is very helpful and (mostly) very clear. My only reservation is that the traveller I'm trying to assist has to do it all on a smartphone and some of those pages are very wordy and definitely designed for a...

Thanks v much Jennifer.

Gold standard! Best in the world! Leading the world on this one! ... waiting for the next international embarrassment

Can anyone confirm that a PCR test within 72 hours prior to departure for Australia is still required (for a traveller from the UK)? Queensland has announced a requirement for a RAT within 24hrs of arrival in Qld (we have a tiny supply so can manage that). I’d be grateful for any clarity!

I too prefer the disposables (mainly Bunnings) because the moldable strip minimises glasses-fog and maintains a gap between the mask and my mouth and nose, which makes stairs and hills a bit easier. My lipstick-wearing friends also prefer them ... Can anyone confirm that the N95s ARE disposable...

Ah, yes, but an even better memory for me was those times when QF 747 had Upper Deck Y! That felt like winning the lottery. And my first few times taking off in a 747 and feeling the powerful elegance of that gravity-defying rise from the tarmac