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Yes, a good operation would. However, having experienced efforts to get me off the line ASAP with more complex requests including being outright lied to, I suspect some operations may not be so "good".

If you get the opportunity ... I have experienced the call simply dropping out more often than not.

Likely so, but that does not help the Customer Service Agent's KPI's ... The sooner they can churn through calls, the more calls they can tick off as resolved.

We are all mortal ... however life begins at 65 ... 🎉

The problem is the case referenced with a CRM number is already closed, gotta keep to those KPI's. So with a recontact, a new one with no history is raised.

They were wrong. As a Platinum you were incorrectly denied. See here: https://www.australianfrequentflyer.com.au/community/threads/article-arrivals-lounge-access-guide.117857/#post-2850548

Understood. It was an issue back some time ago when some financial institutions tried to assess penalties on such delayed BPay payments.

The ONLY saving grace is that the recipient of a BPay payment must treat the payment as made on the business day it is initiated.

I reckon QFF should introduce "Seniors Lifetime Platinum". Criteria: - 65 years+ - 40,000+ lifetime SC - 30+ years of QFF activity I'd qualify 😇

FWIW, the Pullman Amex offer excludes prepaid bookings as well.

Congrats on returning to Gold. As a rule of thumb, it is likely better to refresh your request by cancelling and reapplying to ensure it is of Gold status rather than Silver. It may or may not make any difference but is would not hurt. (I don't believe time of request has any significant...

Note that for Qantas domestic lounges, Qantas Platinum arrivals access is avalable, not just after Qantas or Jetstar flights, but also after travel on any Emirates (EK), China Eastern (MU) or a oneworld member airline marketed and operated flight number. This includes guesting. This acess is...

Maybe not in the last 20 years. I first used it in the 90's and the soft product was often far better. I recall special catering being put out in the early 00's when the LAN flight from SYD with First class came through in the afternoon. Plenty of protein such as lamb kebabs.

No. I presume QR pay for Velocity WP/SG to use that before a QR metal flight.

Yes, this varied bonus was introduced with S&F. The status bonus was introduced in September 2001 when at the same time they went from points per Km to points per mile.

There is no need to be confused. I rarely use the calculator as at times it is inaccurate, although not in this case. Base earn is 18,600. Status bonus for a Platinum is 12,400 being 100% of the base earn for Flex economy on the route.

I really can't say. I only noticed this after the advent of simpler and fairer.

We received ours as well ...

Qantas don't award status bonus in that manner these days. If in business class, they use flex economy points as the base for the bonus calculation "Simpler and Fairer™ " https://www.qantas.com/au/en/frequent-flyer/status-and-clubs/status/status-bonus.html

There is specific reference: https://www.virginaustralia.com/au/en/travel-info/at-the-airport/lounge/international/qatar-airways/