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Thanks for all replies. The initial booking was cancelled after new booking was made. All happened during the one phone call. I escalated it using the suggested email. Had a phone call this arvo and passenger names are now correct. It is of comfort that escalation can redress the call...

I had 4 Award flights ticketed through Suva call centre with Cathay and Finnair departing late July 2025. These were the initial flights in an award j booking which maximises out at 318000 points per passenger. Passenger names for my wife and myself were correct. More direct flights became...

When the managers of their properties in several countries, including France, express their frustration in communicating with Accor, what hope have their members ? They are hopeless !!!!!

Accor finally provided the upgrade. It took more than 3 months. It took many frustrating precious hours while travelling ,to get them to acknowledge their commitment to Qantas. Conversations with Accor staff, both here and overseas, clearly showed even their own staff have no praise for the...

Eligible stay was made at Accor Mantra Sydney airport. Eligible stay for Points Club Plus members is a stay of one night. Please correct me if I'm wrong.

Yes Qantas points. My 4 day stay in Nice is also on my Accor account. The emails and attachments showing Points Club Plus and pdfs of my stays were sent using the form they provided. They have not replied. It's got to the stage where compensation for my lost benefits and wasted time is due.

Yes I received points. It was the Mantra Sydney Airport.Booked through Accor. The restaurant benefit is worthwhile if you have one nearby. I arrived in Perth this morning after 10 weeks OS. With three days booked with Accor in Perth starting tomorrow, I'd like to take advantage of their small...

One of the benefits for Qantas Points Club Plus members, is a fast track to Accor Silver. This is after one qualifying stay of one night. (my understanding of the conditions for Club Plus members.) The conditions are different for Points Club members. On August 14th I made the qualifying stay...

I am currently in Genoa after spending 6 weeks travelling UK and France. The Indian visa cannot be applied for more than 30 days from first day of use. This means many travellers need to apply while in a foreign country. The application has currently taken 15hrs of my precious time and it's...

I have a 22hr transit in Bangalore. Will I need to spend $140USD on a visa ? Thanks in advance.

I'm also interested in the answer...I have a 22hr Bangalore transit.

Your experience and frustrations echo mine. I have successfully had ticketed, 3 other Business class Oneworld Award Fares, totalling over 40 segments, so I've got a fair idea of what I'm doing. It is now 8 days since I paid the monetary component and the points were deducted for the current...

Hi all, I'm currently in an ongoing saga re booking my 3rd business class Oneworld Award Fare. The latest of many issues, is ,I have received an e ticket I did not authorise. On this e ticket, the last leg of a 10 segment itinerary was never an option. That leg was meant to be business class...

If you are a JMB member do not log in. Instead go to the tab 'MANAGE BOOKING'. On next page select 'MANAGE FLIGHT BOOKING' Continue as a non JMB member. From there on it is straight forward, JL..flight no..... Boarding Date..... Last Name.... First name... Reservation no....... The option to...

How many days in advance do Qantas release seats in j to bronze ? Thanks in advance.

Hi All, I've given my neighbours two complimentary lounge passes as they are flying Qantas SYD to LHR in mid July , during school holidays. We were hoping they could link lounge passes to their SYD departure. However it is not presenting as an option. LHR lounge for return journey is...

I was required to provide a statement from the bank stating the account had been closed. It took another 13 months to receive the $3500 reimbursement. Good luck !

14 months and $3500 refund finally arrives ! Thanks to all who offered advice.

REFUND FINALLY ARRIVES ! Thanks to those who responded.

14 months and still waiting for $3500 refund ! Qantas cancelled our 2x business class, Oneworld Classic Round the World tickets in July 2020. Many phone calls, many reassurances, many promises (all documented) and the wait goes on . All details are in my posts in another thread. I won't...