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    Amex platinum service levels

    I emailed platinum travel last week and got a response in 4 hours. Email them a fair bit and rarely wait more then 12 hours for a reply, 24 hours at most. I don't call travel often but never had a issue when I do. Find there can be long waits between around 5pm to 6pm on a working day to get...
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    Upcoming points earn cut?

    Noticed on the Woolworths Credit Card site the following for new cards: Earn 1 Qantas Point per $1 spent on eligible purchases for the first $2,500 spent per statement period and earn 0.5 Qantas Points per $1 spent for the rest of that statement period until 31 March 2018. From 1 April 2018...
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    AMEX Platinum Charge Benefits - Q&A

    Can I ask when this was? Just recently or close to 12 months ago?
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    AMEX Platinum Charge Benefits - Q&A

    Anyone here with Accor Platinum status still from back when AMEX had it as a bonus and tried to renew Accor Plus and seen what the status outcome is? Looks like there not giving bonus Platinum status any longer. Time to say good by to Accor.
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    Limo/chauffeur cars/drivers - Sydney

    Hello, Looking for any recommendations for Limo/Chauffeur car drivers in Sydney. Prefer a independent driver versus one of the big groups of drivers. Averaging around 20 trips Sydney Airport to CBD or outer suburbs a month. Anyone got any recommendations or starting points of where to...
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    AMEX Platinum Charge Benefits - Q&A

    Once per stay the FHR credit or special benefit applies. Bookings must be 24 hours apart to receive a new benefit. So you can't check out and then check back in - the benefit won't apply. You need a night away from the hotel to re-trigger the benefit.
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    AMEX Platinum Charge Benefits - Q&A

    It's been replaced with Crown Towers and I'll suggest you avoid it. Did a night stay there and was a horrible experience. Didn't fell valued at all. Normally stay at Park hyatt in Melbourne and was there last weekend - as usual nothing but excellent stays with room upgrades and all the VIP...
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    2016 Amex Centurion Benefits

    I was wondering if it is going from Centurion as well - has that been confirmed?
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    AMEX Platinum Charge Benefits - Q&A

    Interesting as never come accross that before. Does the Non-FHR have the same cancellation and terms as FHR? Could be the only reason why it's differant otherwise I'd be calling them for a please explain as I thought that was part of the program - same as BAR with FHR.
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    AMEX Platinum Charge Benefits - Q&A

    Which hotels did you see that for? Not yet seen it at any I book routinely.
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    AMEX Platinum Charge Benefits - Q&A

    Spoke to travel this morning and got the following: This is one massive downgrade in card value and service. Apparently is going out to card members now.
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    AMEX Platinum Charge Benefits - Q&A

    Did they say when this will go out officially to card members? Loosing Accor Plus is one thing but the Platinum status with Accor is really what's the biggest loss ever! For example, in the last 2 weeks I've gotten over $1000 value in Accor stays ... so to me it's big value lost. Hilton is...
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    AMEX Platinum Charge Benefits - Q&A

    Just tried to do that and can see SPG, Accor Plus, Accor Platinum in the list and so on to enrol into for primary and sup where relevant but no options for Hilton.
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    AMEX Platinum Charge Benefits - Q&A

    The Accor Plus wording has been that was since November 2015 approx. Last chat I had with anyone at AMEX said Accor Plus was at risk as you can tell from the T&C's. Accor Platinum status wording hasn't changed in the members benefits section once logged in and no staff member has suggested to...
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    AMEX Platinum Charge Benefits - Q&A

    Same, Platinum status returns significant value and the biggest must keep for me. Accor Plus is great too and don't want it to go. Hilton - well, stayed in 1 Hilton in the last 5 years and it was a horrid experience so Hilton gold has zero value to me.
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    AMEX Platinum Charge Benefits - Q&A

    Same as me with a 6+ year old card.
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    AMEX Platinum Charge Benefits - Q&A

    Where does it say or can you register to get Hilton Honor gold as a benefit in AU? Couldn't find it anywhere... even logging in and looking at my benefits.
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    AMEX Platinum Charge Benefits - Q&A

    What answers did you get?
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    No more platinum lounge benefit at Sofitel Melbourne, Sofitel Brisbane and Sydney

    Have been reliably informed that Accor are working to get platinum member lounge access at all properties (sofitel and pullman). Had a comment yesterday this should start within weeks. Further to this from a stay at Sofitel Melbourne the club manager said they are working on it and expect it...
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    Amex Survey - New Virgin Plat Credit Card?

    Yes it did have an agreement not to disclose. Survery was interesting but personally I'd prefer a differant alliance version.
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