Hi All,
Has anyone noticed the drop in service levels for platinum? I’m now bounced to the overseas call centre all the time and they refuse to send you to the Aust call centre? You call platinum travel and the phone rings out and says the building is being evacuated? You email platinum travel and it’s a turn around of 2 days? They also don’t let people post on their Facebook wall anymore. The service reallyhas gone downhill since last year. I’m not a happy customer anymore after being a member since 01. Are other people experiencing the same issues?
Has anyone noticed the drop in service levels for platinum? I’m now bounced to the overseas call centre all the time and they refuse to send you to the Aust call centre? You call platinum travel and the phone rings out and says the building is being evacuated? You email platinum travel and it’s a turn around of 2 days? They also don’t let people post on their Facebook wall anymore. The service reallyhas gone downhill since last year. I’m not a happy customer anymore after being a member since 01. Are other people experiencing the same issues?