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    Manaia Lounge in Queenstown?

    Flying out from queestown tomorrow (on Virgin) and wondering if anyone that has been recently could recommend it's worth getting in a bit early for the Manaia lounge? We have priority pass but would rather just have the extra hour at the hotel if it's not worth visiting.
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    wild changes in price 2 days after I paid for flight

    So 2 days ago I purchased a light fare for $119 from Sydney to Gold Coast, now today I just checked the exact same flight is $79 for a choice fare. Seems really weird, especially since the flight is still 3 weeks away. I'm assuming there's nothing I can do do about it now though
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    Virgin changed our flights - Can I get original sectors and SC

    So we got an email notifying us of changes to our return flights to Queenstown. I specifically booked for us to go via Melbourne in order to get the additional sectors and status credits that I need to maintain platinum. However it's now been changed to direct flights from and to sydney. I have...
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    do you earn sectors on reward flights?

    It's been so long since I've booked any virgin flights using points that I've forgotten whether the sectors still count towards your requirements. I need to fly 8 sectors in order to maintain my platinum card but I want to book some flights using my velocity points.
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    Virgin regularly cancelling flights?

    I've noticed lately that virgin are advertising and selling seats on flights from SYD to CNS and CNS to SYD only to cancel the flights the day or night before in order to consolidate passengers on fewer direct flights. It happened to me in both directions on this trip. It's very frustrating...
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    Platinum Complimentary Upgrades - only Two?!

    So I have never used this benefit before because I never saw any value in it. Today when I called up to enquire about using it on a trip to cairns I was told that I only have 2 remaining. When I asked why I had 2 instead of 4 despite never using one I was told that when my platinum membership...
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    Are seatbelt sizes the same in J as in Y

    Flew SYD to OOL in J and the seatbelt only had about an inch to spare! Just wondering if the belts are the same length in J as in rows 3 to 5. I know I've put on some pounds over covid but now I'm worried I wont fit into the normal seat belts in Y
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    Any Seat Reward Booking [Points/SC's]

    Wondering if you still earn status credits, sectors, velocity points for such bookings?
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    How far in advance to book?

    Planned a vacation for bali in july, flights already booked. Looking at staying at the hilton resort for 7 nights but wondering if it's too early to book? Dates are firm, I'm just wondering if prices are more likely to climb or fall and when would make most sense to book?
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    VA Freedom Fare discount?

    None of the promo codes seem to reduce freedom fare prices using the VA site. I'm wondering if any third party flight booking sites/agents allow for selecting freedom fares? Searching fares through skyscanner i don't see any option for it.
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    No flybuys for giftcards purchased @ Coles?

    So for Xmas I bought a few gift cards from Coles. I figured I may as well capitalize on the double velocity status credits for December offer. However after checking my flybuys app I see that I received no flybuys points for any of the gift card purchases from Coles. This is definitely either...
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    Best chance of being upgraded to a suite?

    I'm thinking of booking 3 nights at the surfers paradise hilton in Feb 2020 and 3 nights at the cairns hilton in May 2020. Both would be mid week stays. As a diamond member would u just book the cheapest room and hope for the best on the day or is there a better method? I'm reluctant to pay for...
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    Question about booking amex free domestic return flight

    im looking to use it to go to Cairns from Sydney with my partner. So that means we will have to book separately I'm assuming. What's the process for getting our seats put together and our flight itinerarys linked? Ideally I'd like to be able to get the economy X seats for both of us as I'm platinum.
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    What other benefits will VA cut?

    What are the most likely perks to be on the chopping block? Seems like so far they have (strangely) been aiming squarely at the pointy end of the plane. By that "logic" they may next be coming after platinum members lol As a recent platinum I'm nervously waiting for January before requesting my...
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    Domestic Econony X (after reaching platinum)

    One of the main platinum benefits I looked forward to was the economy X seats on domestic and short haul flights. Being a tall guy, any extra leg room always comes in handy. Well after my first 4 flights since being platinum I was able to get economy X on each flight. Twice in an aisle seat...
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    Delta not upgrading VA Gold to Comfort Plus [booked "Basic Economy"]

    Very disappointed on my recent flight with delta they refused to even put me on the comfort plus upgrade list. I requested at check in, at the lounge and at the gate. They seemed to have very limited awareness of the delta/virgin arrangements, which goes against my previous experience where...
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    Velocity family pooling question

    So I'm currently sitting on 880 SC and have a flight coming up in a few days which will earn 120 SC but my partner is on the same flight and is pooling her 120 SC to me. I'm wondering if anyone knows whether those 120 SC will be gone forever or whether they will count towards me retaining...
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    SouthWest contact number from australia

    I have a flight from SFO to LAS which has been changed to a later time with a stopover at LAX. They said I have 5 days to change the flight day/time at no extra change but the last 2 days every time I try to do so it gives me a message saying it's "under maintenance" Can't seem to find a number...
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    PE fare with domestic connection

    Curious about when u book a PE fare for example to LAX via BNE with virgin, which seat would u get on the domestic leg. Would it be J or Y? Also another similar question but regarding SC and points earn on the domestic leg.
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    Syd to Lax freedom fares

    Im looking at buying 2 syd to lax return freedom fare flights for august. Price would be around $2250 for each return flight. The plan would be to try for an upgrade to J for 45000 points per flight each. Im wondering what the chances would be of getting the points upgrades. The other...
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